Roswell Park Resource Center

Resource Center for Patients and Families

What is the Resource Center?

Come Visit Us

The Resource Center is located inside the Sunflower Café, just past the cash registers.

Hours: Monday-Friday, 9a.m.-4p.m.
Telephone: 716-845-8659

The Resource Center is a place where cancer patients and their families can find information, support, assistance, resources and materials designed to educate, comfort and guide them through their cancer journey.

Here you can browse the lending library of books and DVDs, borrow a laptop computer, find the right hat, scarf or wig, connect with a support group, get a chair massage, sign up for yoga and more. We can also connect you with other Roswell Park departments and supportive services that can help you.

Not able to come to the center? We can visit you in your inpatient room to bring you materials or comfort items, or style your wig. 

Our services

Patient education and support

We offer original Roswell Park education and supportive materials, as well as publications and reference materials from national and local patient and professional organizations. Topics include nutrition, managing side effects, caregiver support, relaxation techniques and available resources.

Lending library

Our library offers a wealth of informational resources that cover all aspects of cancer: from symptoms, diagnosis and treatment to coping, wellness and even palliative care. Our lending library offers resources that you can sign out and use from the comfort of your home. You can return the resources in person or by mail. Available materials include printed materials, plus audio and video formats.

In addition to the patient education materials created by doctors and nurses at Roswell Park, the Resource Center provides educational materials from government, professional and patient organizations, including the National Cancer Institute, National Comprehensive Cancer Network and Leukemia & Lymphoma Society.

NEW! Elevate Salon

Elevate Salon square logo

Patients experiencing hair loss due to cancer treatment are welcomed to Roswell Park’s new salon. Located on the first floor of the Clinical Sciences Center near the Breast Oncology Center, Elevate Salon offers patients a complimentary wig and also a complimentary head covering. For patients undergoing cancer treatment in the WNY area, additional services offered by New York State-licensed stylists include pretreatment haircuts, wig styling, trim or shaping, inpatient and outpatient head shaves, and hair donation haircuts. Stylist appointments are available on Tuesday, Wednesday and Thursday from 10 a.m. - 2 p.m. For more information, please call us at 716-845-8659.

Learn More Request an Appointment

Wig and head covering consultations

You don’t need an appointment to stop in to the Resource Center to learn what to expect when your doctor tells you that you may lose your hair as a side effect of treatment. During a wig consultation, our professional staff and volunteers walk you through the details of our complimentary wig and head covering program. We also show you how wigs are constructed and give you an opportunity to browse our catalog of wigs and head coverings. We’re here to support you through this difficult time with compassion and knowledge.

Learn More About our Programs

Read personal stories about some of the programs offered by the Resource Center.

Learn More

Look Good, Feel Better

This program can help you enhance your appearance and boost your self-esteem while you’re undergoing cancer treatment. Workshops demonstrate beauty techniques — skin care, makeup, and nail care, as well as how to use wigs, scarves, hats, hairpieces and other accessories — to help you face your diagnosis with greater confidence. Learn more about Look Good, Feel Better.

Call the Resource Center at 716-845-8659 for more information on current classes.

Chemotherapy and infusion orientation

Before you begin chemotherapy, our staff and specially trained volunteers can tell you what to expect and connect you with information, tools and resources you may need or that can ease the burden of treatment and side effects.

Bring your card from your chemotherapy nurse to receive a tote bag filled with useful supplies, including a notepad, water bottle and folder of helpful information. We offer these one-on-one orientations to all our patients undergoing chemotherapy or other infusion treatments, and their families and caregivers.

Comfort items

With thanks to our many volunteers and community organizations, we are able to offer our patients beautiful handmade hats, blankets, quilts, port pillows, sleep caps and shawls.

Cancer Coach Program

Newly diagnosed patients often wish they had someone to talk to who has been in their shoes. Our Cancer Coach program offers patients the opportunity to speak with cancer survivors who know firsthand the impact of a cancer diagnosis. Patients are matched with a coach based on their diagnosis, cancer stage, gender and/or age. Cancer Coaches are trained and dedicated volunteers who provide comfort, support and practical information (they do not provide medical advice). We currently have 75 active coaches and we are always recruiting more.

Learn More

Oncology massage

To protect our patients during the COVID-19 pandemic, our oncology massage program has been temporarily put on hold. Please call our Resource Center at 716-845-8659 for more information.