UPDATES

Roswell Park continues to receive donation inquiries about homemade face masks for healthcare workers and patients. Please know that Roswell Park is still seeking donations of unused, commercial products, such as surgical masks, N95 masks and gloves. We thank our community for wanting to help address the concern about future shortages. For those wanting to donate hand sewn face masks, please drop off at the Public Safety Office at the front of the main hospital.

Roswell Park’s Response to Coronavirus (COVID-19)

The Centers for Disease Control and Prevention (CDC) is closely monitoring the Novel coronavirus 2019 (COVID-19) outbreak that originated in Wuhan, China, and has expanded to more than 100 countries, including the United States. Because COVID-19 is now in our region of Western New York, you should limit your movement in the community to activities/trips that are essential at this time. The virus is causing respiratory symptoms of varying severity, which can include pneumonia.

Roswell Park is working proactively to protect the health and safety of everyone at Roswell Park — patients, visitors, employees, volunteers, students and contractors. We are working closely with the CDC, the Erie County Department of Health and the New York State Department of Health to adapt as the situation evolves with best practices for infection control and guidance from public health officials.

COVID-19 Response Fund

Your donation to the COVID-19 Response Fund will support patients, caregivers and employees on the front line during this global pandemic.

Donate Today

Shirley Johnson
Coronavirus: The Latest

Igor Puzanov MD, MSCI, FACP, Director, Early Phase Clinical Trials Program, discussed the upcoming clinical trial to fight coronavirus with WBEN News Radio 930.

Listen to the interview

Roswell Park in the News

  • Roswell Park's Center for Indigenous Cancer Research hosted "Cancer and COVID-19 in the Indigenous Community - YouTube
  • Roswell Park set to begin clinical trial on COVID-19 treatment - WKBW/Yahoo News
  • Updating Coronavirus Status of Roswell Park Comprehensive Cancer Center - WBEN 930 AM
  • Dr. Igor Puzanov speaks about Roswell Park's upcoming COVID-19 clinical trials on Morning Bull - WGRF/97 Rock
  • First graders create virtual cards for Roswell Park patients - WGRZ

Information for Roswell Park Patients

Along with other healthcare organizations, Roswell Park is strictly enforcing screening precautions for both patients and visitors. These precautions are extremely important at Roswell Park, as many of our patients have compromised immune systems and are particularly susceptible to illness.

Were you potentially exposed to COVID-19?

View and download our guidelines on what to do.

Next Steps

Important things to know before your next visit to Roswell Park:

  • VALET SERVICE CLOSED: Our Valet Service is currently suspended. Patients who need wheelchair assistance should proceed to the third floor of our parking ramp, where our patient transport team will be available to assist you.
  • Patients who are experiencing symptoms of illness (fever, cough or difficulty breathing), please call your clinic/provider before your arrival at Roswell Park.
  • Patients who have traveled to areas as reported by the CDC and the World Health Organization (including Japan, South Korea, Iran, Italy, New York City and the states of Washington, Oregon and California) in the last 30 days, please call your Roswell Park clinic/provider before arriving for your appointment.
  • Patients (inpatient and outpatient) will be asked about travel to areas affected by the outbreak, as well as travel of their household/close contacts within the last 30 days. Patients are also asked about any recent onset of illness (fever, cough or difficulty breathing).
  • No visitors will be allowed on inpatient floors, or 7 North in the main hospital, and only one visitor per patient will be allowed in outpatient centers. (see additional details below in "Information for Visitors" section)
  • A single entrance will be used for patients and visitors, where a basic health screening will take place.
    • All other doors will be locked to non-employees.
    • Visitors who are sick should stay home and will not be permitted entry.
    • Radiation Medicine patients can be dropped off in the Radiation Medicine Lot, but will need to cross Kaminski Park to enter through the main hospital entrance.
    • The bridge from the Roswell Park ramp will remain open, but the bridge to and from Buffalo General Medical Center will be closed.
  • If you have an upcoming appointment that your care team feels should be offered as a virtual visit, they will be contacting you directly.

Event Cancellations

To protect our community and patients, Roswell Park events scheduled from now until at least May 1 are canceled or postponed. Some may be held virtually, and this would be communicated by the event organizer. This timeframe may be extended or revised as the situation evolves. Please watch for updates on this page and from organizers of events you planned to attend.

Events that have been canceled include, but are not limited to: Well Women Summit, “Ken Burns: The Gene” panel discussion with WNED, The Rick Brodowski Jamestown Area Cancer Patient and Survivor Workshop, CRI Immunotherapy Summit, Center for Indigenous Cancer Research Reception, 10th Annual Mihich Lecture, Hematology Oncology Continuing Medical Education Conference. Wellness events in March and April are also canceled, including: yoga for patients, Reiki, guided meditations, self-care workshops with Lindsay Amico, Qi Gong classes, Wellness Wednesdays, massage in the Resource Center.

What you can do:

  • Please be sure that your information on our patient portal is up to date. We will continue to communicate with our patients by email if the need arises.
  • Follow Roswell Park on social media (FacebookTwitter) for important reminders and updates.
  • As with other infectious diseases, we recommend regular hand washing and use of proper infection prevention measures to avoid transmission of disease.
  • As this is a rapidly evolving situation, we will post regular updates about the impact of the virus on our patient and visitor policies to this page. Check the web page before any upcoming appointments.
  • If there are any specific questions regarding your visit to Roswell Park, call your clinic or 1-800-ROSWELL (1-800-767-9355). 

Back to top

Information for Visitors

  • VALET SERVICE CLOSED: Our Valet Service is currently suspended. Patients who need wheelchair assistance should proceed to the third floor of our parking ramp, where our patient transport team will be available to assist you.
  • Visitors with illness are asked to please refrain from visiting Roswell Park.
  • No visitors will be allowed on inpatient floors, or 7 North in the main hospital, and only one visitor per patient will be allowed in outpatient centers. No children under 16 are allowed as visitors at this time. We know this may cause some inconvenience to you, but our efforts right now are focused on the health and safety of our patients, families and employees. Thank you for your understanding and cooperation.
  • A single entrance will be used for patients and visitors, where a basic health screening will take place.
    • All other doors will be locked to non-employees.
    • Visitors who are sick should stay home and will not be permitted entry.
    • Radiation Medicine patients can be dropped off in the Radiation Medicine Lot, but will need to cross Kaminski Park to enter through the main hospital entrance.
    • The bridge from the Roswell Park ramp will remain open, but the bridge to and from Buffalo General Medical Center will be closed.
  • Additional measures are in place for our employees, students, and volunteers, including restrictions on work-related travel, and enhanced screening measures for employees with signs of illness or recent travel.  
  • Roswell Park is not a COVID-19 swabbing site for the public. If you have symptoms or think you need to be screened for COVID-19, please call your clinic/physician’s office.
  • To help ensure proper physical distancing, it is recommended that no more than four individuals travel in an elevator car at the same time.

Back to top

Information for Vendors

All vendors and contractors who have traveled to the affected areas or are experiencing symptoms are asked to refrain from visiting Roswell Park. All others who do enter our buildings are asked to register in the main lobby of the hospital before proceeding into the Center.

Back to top

Travel Restrictions and Other Precautions for Roswell Park Employees

Additional measures have been put in place for our employees, students, volunteers and all others who play an essential role in delivering top cancer care to our patients. As this is an evolving situation, we are continually communicating updates and guidance to those who work and visit our campus regularly.

  • Until further notice, no work-related travel outside of New York State by Roswell Park employees, volunteers and students will be allowed. In addition, work-related travel to New York City is prohibited.
  • Personal travel, both international and domestic, by Roswell Park employees, volunteers and students is strongly discouraged. There is no restriction for those workers who live in Canada and commute to work.
  • Special assessment and screening measures, and referral to appropriate medical care as necessary, are in place for any employees, volunteers and students who have traveled recently.
  • Any employee, volunteer or student experiencing a fever or respiratory symptoms such as nasal congestion, runny nose, sore throat, cough, or trouble breathing is asked not to report to work and will be referred to appropriate medical care or testing before returning.

Back to top

Frequently Asked Questions

Please visit our Frequently Asked Questions page for more information.

Back to top