Roswell Park FAQ

You’ve made the right decision to seek a consult at Roswell Park. We are here to help you along the way. If you have questions, you may be able to find the answers below.

How do I send my medical records to Roswell Park?

There are a few ways you can send medical records to and from Roswell Park.

What are the parking rates?

Add $1 to these rates for valet parking.

General public

  • Less than 2 hours: $4
  • Less than 3 hours: $6
  • Less than 4 hours: $7
  • Less than 5 hours: $8
  • 5 to 24 hours: $9

Outpatient parking

Bring your parking ramp ticket and green card to the information desk to get $4 rate.

Directions, Parking & Lodging at Roswell Park

What is the Roswell Park address?

For GPS: 665 Elm St. Buffalo, NY

For mail: Elm and Carlton Sts. Buffalo, NY 14263

View Locations in the Roswell Park Care Network

What are the visiting hours?

Family members and friends are welcome to visit anytime; however, we ask that each patient has no more than two visitors at a time. The nurse manager on each floor may approve exceptions.

One visitor may stay overnight in the patient’s room. Overnight stays in semi-private rooms are at the discretion of the nurse manager.

The ICU and the fifth floor and pediatric wings may have additional criteria for visiting hours. Please check with the nursing station on your floor.  

Roswell Park Visitor Information

How do I obtain information about an inpatient?

Call 716-845-1523.

Where do I park for mammography?

The Scott Bieler Clinical Sciences Center parking lot on Carlton St., opposite the Clinical Sciences Center building on Michigan Ave. Look for the pink poles at the entrance to the parking lot. 

Where is my center located?

Clinic Location
Breast 1st floor Clinical Sciences Center
Breast Imaging Center 2nd floor Clinical Sciences Center
Cardiology Ground floor Hospital
Chemotherapy 4th floor Clinical Sciences Center
Clinical Genetics 2nd floor Hospital
Dental and Maxillofacial 3rd floor Hospital
Dermatology 2nd floor Hospital
Diagnostic Radiology 2nd floor Hospital
Endocrinology 1st floor Hospital
Gastrointestinal (GI) 1st floor Hospital
Gynecology 5th floor Clinical Sciences Center
Head and Neck, Plastics and Reconstruction 3rd floor Hospital
Leukemia Ground floor Hospital
Lymphoma, Myeloma, Infectious Diseases 2nd floor Hospital
Neurology 2nd floor Hospital
Nuclear Medicine 2nd floor Hospital
Pain 3rd floor Clinical Sciences Center
Palliative Care 3rd floor Clinical Sciences Center
Pediatric Ground floor Hospital
Phlebotomy Ground floor Hospital
Radiation Therapy Ground floor Hospital
Sarcoma and Melanoma 2nd floor Hospital
Survivorship 3rd floor Clinical Sciences Center
Thoracic and Undiagnosed 1st floor Hospital
Transplant and Cellular Therapy 3rd floor Hospital
Urology (GU) Ground floor Hospital
3 West (Surgical floor) 3rd floor Hospital

What are the clinic hours of operation?

8 a.m.–5 p.m.

How long will my appointment take?

Please allow for your appointment to take a few hours. Wait times may vary and you may be required to see another specialist or clinic during your time here.

What is the Gift Shop phone number?

The gift shop can be reached at 716-845-8557.

How can I make a donation?

Call the Roswell Park Alliance Foundation at 716-845-4444 or visit RoswellPark.org/Giving.

What is the Volunteer Office phone number?

Please call 716-845-5708.

How do I register for the patient portal?

Visit my.roswellpark.org or call 1-800-ROSWELL (1-800-767-9355).