Roswell Park FAQ
You’ve made the right decision to seek a consult at Roswell Park. We are here to help you along the way. If you have questions, you may be able to find the answers below.
How do I send my medical records to Roswell Park?
There are a few ways you can send medical records to and from Roswell Park.
What are the parking rates?
Add $1 to these rates for valet parking.
General public
- Less than 2 hours: $4
- Less than 3 hours: $6
- Less than 4 hours: $7
- Less than 5 hours: $8
- 5 to 24 hours: $9
Outpatient parking
Bring your parking ramp ticket to the information desk to get $4 rate.
Directions, Parking & Lodging at Roswell Park
What is the Roswell Park address?
For GPS: 665 Elm St. Buffalo, NY
For mail: Elm and Carlton Sts. Buffalo, NY 14263
View Locations in the Roswell Park Care Network
What are the visiting hours?
Family members and friends are welcome to visit anytime; however, we ask that each patient has no more than two visitors at a time. The nurse manager on each floor may approve exceptions.
One visitor may stay overnight in the patient’s room. Overnight stays in semi-private rooms are at the discretion of the nurse manager.
The ICU and the fifth floor and pediatric wings may have additional criteria for visiting hours. Please check with the nursing station on your floor. Beginning on March 1st, 2020, the visiting hours for the ICU are 10 a.m.-7 p.m.
Roswell Park Visitor Information
How do I obtain information about an inpatient?
Call 716-845-1523.
Where do I park for mammography?
The Scott Bieler Clinical Sciences Center parking lot on Carlton St., opposite the Clinical Sciences Center building on Michigan Ave. Look for the pink poles at the entrance to the parking lot.
Where is my center located?
| Clinic | Location |
|---|---|
| Breast | 1st floor Clinical Sciences Center |
| Breast Imaging Center | 2nd floor Clinical Sciences Center |
| Cardiology | Ground floor Hospital |
| Chemotherapy | 4th floor Clinical Sciences Center |
| Clinical Genetics | 2nd floor Hospital |
| Dental and Maxillofacial | 3rd floor Hospital |
| Dermatology | 2nd floor Hospital |
| Diagnostic Radiology | 2nd floor Hospital |
| Endocrinology | 1st floor Hospital |
| Gastrointestinal (GI) | 1st floor Hospital |
| Gynecology | 5th floor Clinical Sciences Center |
| Head and Neck, Plastics and Reconstruction | 3rd floor Hospital |
| Leukemia | Ground floor Hospital |
| Lymphoma, Myeloma, Infectious Diseases | 2nd floor Hospital |
| Neurology | 2nd floor Hospital |
| Nuclear Medicine | 2nd floor Hospital |
| Pain | 3rd floor Clinical Sciences Center |
| Palliative Care | 3rd floor Clinical Sciences Center |
| Pediatric | Ground floor Hospital |
| Phlebotomy | Ground floor Hospital |
| Radiation Therapy | Ground floor Hospital |
| Sarcoma and Melanoma | 2nd floor Hospital |
| Survivorship | 3rd floor Clinical Sciences Center |
| Thoracic and Undiagnosed | 1st floor Hospital |
| Transplant and Cellular Therapy | 3rd floor Hospital |
| Urology (GU) | Ground floor Hospital |
| 3 West (Surgical floor) | 3rd floor Hospital |
What are the clinic hours of operation?
8 a.m.–5 p.m.
How long will my appointment take?
Please allow for your appointment to take a few hours. Wait times may vary and you may be required to see another specialist or clinic during your time here.
What is the Gift Shop phone number?
The gift shop can be reached at 716-845-8557.
How can I make a donation?
Call the Roswell Park Alliance Foundation at 716-845-4444 or visit RoswellPark.org/Giving.
What is the Volunteer Office phone number?
Please call 716-845-5708.
How do I register for the patient portal?
Visit my.roswellpark.org or call 1-800-ROSWELL (1-800-767-9355).