New patient referrals
Roswell Park Comprehensive Cancer Center accepts all individuals with a suspicion or diagnosis of cancer or related disease. Patients may be referred by a physician or may directly seek consultation and treatment. The Patient Referral office is open Monday through Friday, 8:30 a.m. to 5 p.m. Call 716-845-RPMD (716-845-7763) to seek a consultation with one of the physicians on staff, a second opinion for one of your patients, or to refer a patient.
International patient referrals
Download our free mobile app — exclusively for physicians and physician offices — for direct access to a complete, up-to-date directory of Roswell Park physicians wherever you go. Email or call to refer a patient or ask a question with a click of a button. The RPMD app is available through iTunes and Google Play.
Roswell Park's International Medical Concierge is available Monday through Friday from 8 a.m. to 4:30 p.m., Eastern Time, and may be reached at 716-845-RPMD (716-845-7763).
Patient hospital-based transfers
If a physician from an outside hospital feels transfer to Roswell Park is warranted, they should call the Roswell Park Transfer Line at 716-845-4358. During business hours, Monday through Friday 8 a.m. – 5 p.m., calls are handled directly by the Transfer Center. After 5 p.m. Monday through Friday, weekends and holidays, calls will be answered by the operator, and transferred to the Patient Care Coordinator who will further assist you. Once it is determined that transfer is appropriate, the Transfer Team/Patient Care Coordinator will facilitate the transfer by confirming physician acceptance, bed availability, and insurance approval.
Non-English speaking patients
Patients who do not speak English or who prefer to speak a language other than English have easy access to interpreters. Interpreter services are available to our patients at any point during their time at Roswell Park, with services available in more than 240 languages. Interpreter services are accessible in person, over the phone, or on video, through iPads provided by your social worker.
Second opinion
Roswell Park specialists are available to offer a second opinion to patients. If you would like to speak with one of our specialists, please call the referral office at 716-845-RPMD (716-845-7763) and leave a message for the desired specialist.
Insurance
Because our physicians are categorized as sub-specialists in most health insurance provider manuals, you may not be aware whether your patient’s health insurance company will authorize treatment at Roswell Park. Our practice plan has contracts in place with major local, regional, and national insurance companies. We will work with you, your patient, and/or the insurance company to acquire the proper authorization.