Roswell Park Cancer Institute is committed to continuously improving the quality of patient care, research and training through a comprehensive review and evaluation process. The primary goal of the Quality Improvement (QI) Program is to provide high-quality, cost-effective patient care, while preserving and enhancing the dignity, humanity, and knowledge of the patients served. Care and service systems are most effectively improved by continuously assessing and analyzing the structure, function, and outcomes of these systems and using those data to indicate appropriate plans of correction.
Improving the quality of patient care at Roswell Park depends on the strong commitment and leadership of the administration and the dedicated participation of hospital personnel, departments and services. QI activities are focused on improving both systems and individual performance. Individuals at all levels are responsible for assessment of patient care and services, identifying opportunities for improvement, and taking the necessary steps to improve process, performance and ultimately, results.