Patient Satisfaction is very important to us. Patient feedback is essential to the success of Roswell Park Comprehensive Cancer Center. We place a high value on all comments regarding our patients' care and treatment and sincerely appreciate the surveys we receive back regarding a patient's hospital stay. This enables us to continually strengthen our patient's experience with us. Roswell Park utilizes Press Ganey, a national leader in patient satisfaction research, which allows us to compare our patient satisfaction results with those of 1,552 other hospitals. This data is from CY2023.
- Roswell Park patients' Overall Rating of Care placed Roswell in the 97th percentile nationwide.
- Roswell Park patients' Likelihood of Recommending the Hospital also placed Roswell in the 98th percentile nationwide.
The Overall Rating of Physicians' is in the 92nd percentile nationwide.
84% = Doctors explain in a way you understand
94% = Doctors listen carefully to you
93% = Doctors treat with courtesy/respect
The Overall Rating of Nursing is in the 97th percentile nationwide.
95% = Nurses explain in a way you understand
97% = Nurses listen carefully to you
97% = Nurses treat with courtesy/respect
Roswell Park placed in the 88th percentile among 9 Oncology Peer Group Hospitals. Roswell Park's overall score placed it in the 97th percentile nationwide, of the 1,552 Press Ganey Database hospitals.