The Division of Employee Resiliency addresses and improves personal, professional, and organizational resilience; decreases burnout by identifying systemic organizational burnout drivers; and improves wellness for all Roswell employees. It offers resiliency initiatives for individual employees and departments including focus groups, monthly resiliency challenges, workshops (e.g., yoga, self-care, writing, breathing, etc.), retreats, and education/training. The division maintains an internal webpage offering blogs, resiliency tips, and interactive exercises.
Roswell Park’s Employee Assistance Program (EAP) is housed within the division — EAP provides confidential, voluntary, and free assessment, information, and referrals about everyday issues and serious situations that may impact performance. Services are available to employees and their family members.
- Formalized and implemented the Mini-Z, an employee burnout survey, in conjunction with the Employee Health Center. Employees are encouraged to take the survey annually and can track their scores on an ongoing basis.
- Supports ongoing employee initiatives including Code Lavender and Adopt-A-Unit.
- Maintains the Recharge Room, an employee space dedicated to cultivating relaxation and wellbeing.
- American Medical Association (AMA) Joy in Medicine Bronze Level recognition in 2021.
A code for hospital staff in need
Code Lavender is a code that hospital staff can call for themselves regarding an end-of-life situation or a traumatic or stressful event. The goal of the code is to enable recovery or to provide extra support during a traumatic or sensitive event. It standardizes communication when help and support are needed for our staff.
This program was developed and coordinated by a multidisciplinary team that provides administrative, emotional, and spiritual support, as well as grief counseling, and crisis debriefing.