Amy Gallagher, PsyD, MSHCT

Employee Resiliency

The Division of Employee Resiliency addresses and improves personal, professional, and organizational resilience; decreases burnout by identifying systemic organizational burnout drivers; and improves wellness for all Roswell employees. It offers resiliency initiatives for individual employees and departments including focus groups, monthly resiliency challenges, workshops (e.g., yoga, self-care, writing, breathing, etc.), retreats, and education/training. The division maintains an internal webpage offering blogs, resiliency tips, and interactive exercises.

Roswell Park’s Employee Assistance Program (EAP) is housed within the division — EAP provides confidential, voluntary, and free assessment, information, and referrals about everyday issues and serious situations that may impact performance. Services are available to employees and their family members.

Joy in Medicine accreditation
  • Formalized and implemented the Mini-Z, an employee burnout survey, in conjunction with the Employee Health Center. Employees are encouraged to take the survey annually and can track their scores on an ongoing basis.
  • Supports ongoing employee initiatives including Code Lavender and Adopt-A-Unit.
  • Maintains the Recharge Room, an employee space dedicated to cultivating relaxation and wellbeing.
  • American Medical Association (AMA) Joy in Medicine Bronze Level recognition in 2021.

A code for hospital staff in need

Code Lavender is a code that hospital staff can call for themselves regarding an end-of-life situation or a traumatic or stressful event. The goal of the code is to enable recovery or to provide extra support during a traumatic or sensitive event. It standardizes communication when help and support are needed for our staff.

This program was developed and coordinated by a multidisciplinary team that provides administrative, emotional, and spiritual support, as well as grief counseling, and crisis debriefing.


Amy Gallagher, PsyD, MSHCT
Employee Resiliency Program Director