The Division of Employee Resiliency addresses and improves personal, professional, and organizational resilience, decreases burnout by identifying systemic organizational burnout drivers, and improves wellness for all Roswell employees.
A dedicated team offers resiliency initiatives for individual employees and departments including focus groups, monthly resiliency challenges, workshops (e.g., yoga, self-care, writing, breathing, etc.), retreats, and education/training. The division also maintains an internal webpage offering blogs, resiliency tips, and interactive exercises.
Roswell Park's Employee Assistance Program (EAP) is housed within the division. EAP Coordinators provide confidential, voluntary, and free assessments, information, and referrals about everyday issues and serious situations that may impact performance. Services are available to employees, trainees, and students, as well as their family members.
Understanding the needs of employees, trainees, and students is paramount to the work of the division: Multidisciplinary employees form the Resiliency Committee and the Employee Wellbeing and Satisfaction Advisory Board. Employee-led workgroups are increasing peer-to-peer support, creating spaces for community, building leadership and teamwork skills, addressing inefficiencies, and assessing joy at work.
From participating in a self-care workshop, to practicing a breathing technique in a Recharge Room, to obtaining resources through EAP, to calling for extra support through Code Lavender (a code that staff members can use to enable recovery after serious events), the Division of Employee Resiliency promotes overall well-being for employees, trainees, and students at Roswell Park.
Leadership
Staff Resiliency initiatives earn Roswell Park AMA 'Joy in Medicine’ recognition
“Our goal is to build a workplace where our healthcare professionals feel supported and valued,” says Amy Gallagher, PsyD, MSCHT. “By listening to our teams and creating opportunities for connection, education, and self-care, we are taking meaningful steps toward fostering well-being and reducing burnout.”