Patient Experience

For Roswell Park's executive team, walking around is the best way to get the pulse of what's happening in the hospital. The practice is helping improve facilities and procedures from the ground up.

Whether you’re a patient or the friend or loved one of a patient, you may want something to do while you’re waiting around for test results, clinic appointments, and procedures. Roswell Park offers several ways to help you pass the time in the waiting area — and they’re all free!
Next time you’re on the Roswell Park campus with some extra time, see if you can solve these clues and find each object. Scroll down for an answer key and fun facts!
If you own a dog, you understand the joys of canine companionship. But did you know that your four-legged friend could hold the power to heal? Research shows that pet therapy dogs help cancer patients cope with treatment, manage side effects and improve quality of life.
For nearly four years, a statue bearing the likeness of a beloved Roswell Park volunteer has welcomed visitors to our Kaminski Park and Gardens, located outside the main hospital. Monty, Roswell Park’s first-ever therapy dog, serves as a reminder of the compassionate power of animals, now memorialized in the form of a custom statue.

One day Barb Murak stopped by the waiting room of the Urology Clinic at Roswell Park and noticed several guys flipping idly through Field & Stream magazine, heads down, as they waited for their appointments. She had an idea.

Seven-year-old Lucas Leitzan is hanging out in his Roswell Park hospital room with his parents, Melissa and Mark, when an unexpected visitor arrives.

Although Porsche never went to medical school, she sure knows how to make cancer patients and their families feel better. Porsche, a 6-year-old Goldendoodle, is a new face at Roswell Park. Roswell’s furry friend visits a few times a month as part of the Institute’s Pet Therapy Program, made possible in part by generous donations. During her visits, Porsche trots around the hospital, calmly visiting anyone in need of a pick-me-up, providing unconditional love and a wag of her tail.

Every month, we'll be hearing from a Roswell Park staff member who manages one of the quality-of-life programs for our patients. This month Chris Wesley, Volunteer Services Administrator, talks about the Creative Arts Team.

Everyone has a story to tell, and the Life Recorded program at Roswell Park gives patients and loved ones an opportunity to preserve that story for generations to come.