Insurance & Bill Payment

Important information about paying for your care at Roswell Park

Roswell Park Comprehensive Cancer Center is a participating provider in many health plan networks. Some health plans use smaller networks for certain products they offer, so it is important to check whether we participate in your specific plan. Our list will tell you if we do not participate in all of a health plan’s products.

It is important for you to know the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent community physicians or may be employed by the hospital. Physicians bill separately for their services and may or may not participate in the same health plans as the hospital. You should check which plans the physician arranging your hospital services participates in. Roswell Park Comprehensive Cancer Center contracts with a number of physician groups, such as anesthesiologists, neurologists, cardiologists, nephrologists, radiologists and pathologists, to provide services at the hospital. You should contact these groups directly to find out which health plans they participate in.

You should also check with the physician arranging your hospital services to determine whether the services of any other physicians will be required for your care. Your physician can provide you with the name, practice name, mailing address and telephone number of any physicians whose services may be needed. Your physician also can tell you whether the services of any physicians employed or contracted by Roswell Park Comprehensive Cancer Center are likely to be needed, such as anesthesiologists, radiologists and pathologists. You should contact these groups directly to find out which health plans in which they participate.

Hospitals are required by law to make available information about their standard charges for the items and services they provide. You are also entitled to receive a good faith estimate of charges for services before you begin treatment.

Click below for links to commonly searched for information:

If you do not have health insurance, you may be eligible for assistance in paying your hospital bills. Click here for information or call 716-845-4782.


Please be prepared to pay your health insurance co-pay on the day of your visit.


Bring your prescription insurances and discount cards, including EPIC, Medicare-D and PACE.

Disability forms assistance

If you need help with disability insurance forms, call the Health Information Management Department.

For Social Security benefits questions, please call 716-845-5969.

Financial assistance

Our Financial Assistance Program is available for Roswell Park patients who may have difficulty paying for services and treatments. For more information regarding financial assistance, visit our page or call 716-845-4782.

Learn about financial assistance

Health insurance plans and provider networks

Roswell Park participates with the insurance plans and networks listed below. Your health insurance plan may also provide access to a network. Not all products or benefit plans may be covered under our contract with a health plan. Please contact your health plan directly to verify coverage specific to your policy. Please call our Patient Access Department at 1-800-767-9355 with questions or concerns.

Please bring your health insurance identification card to your appointments at Roswell Park. If your insurer requires a referral, make sure you have obtained that referral and, if necessary, bring a copy with you.

If you don't have health insurance or if you still have any questions about your insurance after reading the information on this website, please call our financial counselors at 716-845-4782.

View plans & networks