Case Management

Case Management is a collaborative process that assesses, plans, implements and evaluates the options and services required to meet an individuals health care needs for the post hospital phase when being discharged to the home setting. RN Case Managers help to educate and assist patients, their families, and the health care team members to understand what services, equipment (walkers, wheelchairs) medications and home care options are covered by the insurance plan the patient is enrolled in.

Hours and Contact Information

The Department of Case Management is available and onsite:

  • Monday through Friday from 8 a.m. to 5 p.m.

To reach the Case Management department please call (716) 845-5735.

Nurse Case Managers

Anita Alfieri, RN
Jennifer Downing, RN
Michele Durusky, RN, BSN
Susan Henesey, RN, BSN
Mary Holler, RN, BSN, CCM
Jennifer Kruszka, RN, BSN, CCM
Kevin Lennon, RN, BSN, CCM
Bonnie Liebig, RN, CCM
Cherie Rohde, RN
Michele Silsby, RN, BSN, CCM, LNC
Kelly Stawicki, RN, CCRC
Donna Swinnich, RN, BSN

Senior, Nurse Case Manager: Marilyn Di Cara, RN, BSN, CCM

Director, Case Management: Patricia Czamara, RN, BSN, CCM

Executive Secretary: Tracy Hewett