Dr. Michael Bax interacting with a patient - Moh's surgery

Roswell Park Earns 2022 Pinnacle of Excellence Award for Patient Experience

Cancer center earns Press Ganey distinction as a top performer in patient experience over multiple years

Highlights
  • Award reflects consistently positive patient experience
  • Based on Press Ganey’s multiyear survey of Roswell Park inpatients
  • Roswell Park consistently demonstrates a strong patient-centered care model

BUFFALO, N.Y. — In recognition of the superior experience it has provided for patients over several years, Roswell Park Comprehensive Cancer Center has been designated by Press Ganey as a 2022 Human Experience (HX) Pinnacle of Excellence Award winner.

“By putting their patients and workforce first each and every day, Roswell Park is demonstrating their unwavering commitment to their employees and to the communities they serve,” says Patrick Ryan, Chairman and Chief Executive Officer of the international survey and research organization. “Their caregivers have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

Pinnacle of Excellence badge

Press Ganey annually recognizes high-performing healthcare organizations. The Pinnacle of Excellence Award highlights Roswell Park’s sustained commitment of offering top-rated cancer care and patient-centered programming.

“Press Ganey represents the voice of our patients, and this award affirms that the interprofessional team provides the  level and quality of care we strive to for this group day in and day out,” says Andrew Storer, PhD, DNP, RN, Chief Nursing Officer and Senior Vice President for Patient Care Services.

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From the world’s first chemotherapy research to the PSA prostate cancer biomarker, Roswell Park Comprehensive Cancer Center generates innovations that shape how cancer is detected, treated and prevented worldwide. Driven to eliminate cancer’s grip on humanity, the Roswell Park team of 4,000 makes compassionate, patient-centered cancer care and services accessible across New York State and beyond. Founded in 1898, Roswell Park was among the first three cancer centers nationwide to become a National Cancer Institute-designated comprehensive cancer center and is the only one to hold this designation in Upstate New York. To learn more about Roswell Park Comprehensive Cancer Center and the Roswell Park Care Network, visit www.roswellpark.org, call 1-800-ROSWELL (1-800-767-9355) or email ASKRoswell@RoswellPark.org.

Media Contact

Rebecca Vogt, Media Relations Specialist
716-845-4919; rebecca.vogt@roswellpark.org