Roswell Park Comprehensive Cancer Center Nationally Recognized for Outstanding Inpatient Care

Receives 2016 Guardian of Excellence Award from Press Ganey
Monday, December 12, 2016

BUFFALO, N.Y. — For the second consecutive year, Roswell Park Comprehensive Cancer Center has been named a Guardian of Excellence Award winner by Press Ganey, a prestigious designation that recognizes sustained high performance in patient experience.

The annual Guardian of Excellence award honors those who have consistently ranked in the top 5% of hospitals evaluated through the inpatient Hospital Consumer Assessment of Healthcare Providers and Systems survey, which captures patients’ feedback about the inpatient care they have received.

“Roswell Park is honored to once again receive this impressive designation. It is a special recognition, as it is based on what our patients say about us,” says Candace Johnson, PhD, President & CEO of Roswell Park. “This survey scientifically measures our patient experiences and compares us to other hospitals. This award is verification of the quality cancer care we provide to our patients every day.”

“The Press Ganey Guardian of Excellence Award belongs to everyone at Roswell Park, especially those who provide inpatient care,” says Boris Kuvshinoff, MD, MBA, Chief Medical Officer at Roswell Park Comprehensive Cancer Center. “It takes an extraordinary team effort to provide patients with a satisfying experience during what can be the most trying times of their lives. This award is a recognition of the dedicated work of our nurses, clinicians, and fellows, as well as staff members in Pharmacy, Clinical Nutrition, Psychosocial Oncology, Case Management, Physical Therapy, Pastoral Care and Environmental Services, not to mention all those in administrative and clerical support roles who help us maintain such a high level of inpatient care.”

“We offer our hearty congratulations to Roswell Park. It really is a great accomplishment, given the stringent qualifications required to earn this award,” says Patrick T. Ryan, CEO of Press Ganey. “Roswell Park is among an elite group of health care organizations demonstrating the ability to deliver the highest quality of care for their patients.”

For more than 30 years, Press Ganey has offered support to health care providers in understanding and improving the entire patient experience.


About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2016, Press Ganey served more than 26,000 health care facilities. For more information, visit

About Roswell Park
The mission of Roswell Park Comprehensive Cancer Center is to understand, prevent and cure cancer. Founded in 1898, Roswell Park is one of the first cancer centers in the country to be named a National Cancer Institute-designated comprehensive cancer center and remains the only facility with this designation in Upstate New York. The Institute is a member of the prestigious National Comprehensive Cancer Network, an alliance of the nation’s leading cancer centers; maintains affiliate sites; and is a partner in national and international collaborative programs. For more information, visit, call 1-800-ROSWELL (1-800-767-9355) or email Follow Roswell Park on Facebook and Twitter.

Media Contact: 

Deborah Pettibone, Public Information Specialist