We understand the worry and confusion that come with a cancer diagnosis. In addition to superior medical care RPCI provides a comprehensive range of services to help you and your family cope with the emotional, financial and day-to-day concerns related to your illness. When you walk through our doors, rest assured that you’ll find the care and support you need — before, during and after your cancer treatment.
Patients who do not speak English, or would prefer to speak a language other than English have easy access to interpreters. Roswell Park contracts with AT&T’s Language Line, a phone service that provides professional interpretation by certified medical interpreters in more than 170 languages, 24 hours a day.
Non-English-speaking patients can access Language Line services by making arrangements through any member of their healthcare team or, if off-campus, by calling Roswell Park’s Cancer Information Program, at 1-877-ASK-RPCI (1-877-275-7724), Monday – Friday, 9:00 a.m. and 5:30 p.m.
Our cancer information specialists in the Cancer Resource Center for Patients and Families are uniquely qualified to help locate and evaluate the overwhelming amount of online information. They can help with basic cancer information, advanced medical information, and everything in between. Trained cancer information specialists use easy-to-understand terms to explain medical information and provide each visitor with a thorough and personalized experience.
Location: Hospital - first floor in the Sunflower Café - Conference Room A
Hours: Monday – Friday, 9 a.m. – 4 p.m.
Telephone: (716) 845-8659
Of all the side effects of cancer, pain is the one most feared by patients. Unfortunately, this fear is not without grounds. Approximately 60 - 90 percent of patients with advanced cancer report significant pain, and one-third state that their pain interferes with daily activity. Now, the good news: 90 percent of all cancer-related pain can be alleviated, eliminated or significantly reduced by available means.
RPCI’s Cancer Pain Management Service uses a team approach to relieving cancer pain for all our patients. Our service includes:
Some patients who undergo surgery for brain and spinal tumors will require follow-up rehabilitation services. Roswell Park provides a full spectrum of physical and occupational therapy services.
Good nutrition is especially important while you are receiving cancer care. During your treatment, adequate intake of calories, protein, vitamins and minerals will help you remain strong, maintain your weight, and promote the healing process. Before and after your treatment, a healthy diet based on moderation, variety and balance will help to promote a good immune system, give you energy, and enhance your overall health. Our Nutrition and Food Service team is dedicated to providing nourishing meals and nutrition care to promote quality of life throughout the spectrum of your cancer care experience.
Group seminars are available on a variety of topics including cancer-related fatigue and healthy eating during and after treatment.
The Pastoral Care Department at Roswell Park is an interfaith department supporting the concept of holistic medicine. This concept recognizes the integration of spiritual, emotional, social, psychological and physical care as necessary for the health of the whole person. Working collaboratively with other healthcare professionals, chaplains provide spiritual care to all persons in the Institute regardless of religious affiliation.
Adjusting to a cancer diagnosis and coping with treatment is difficult for most cancer patients. The psychosocial support at Roswell Park helps patients and their families cope with these challenges. Our team of social workers and clinical psychologists work side by side with your medical team to provide individualized assistance and support to you and your family throughout the course of care. Services include:
The stress, fear and uncertainties of a cancer diagnosis impact family members and loved ones just as they do the patient. We extend our services to relatives and caregivers, offering psychosocial support as well as assistance with all of the practical considerations necessary to care for someone undergoing cancer treatment. Family members are welcome to attend support group meetings or they may take advantage of private consultations with our Psychosocial Oncology team by calling 716-845-8022 or visiting the office on the ground floor of the hospital (G552). Consultations are free and confidential.
Cancer treatments are becoming more and more targeted, so an accurate and comprehensive analysis by a pathologist is critical in determining the best approach. Learn how to read your pathology report.