The new building at 203 Park Club Lane is Roswell Park’s newest location — our first new building outside of our downtown Buffalo campus. This creates a northern Western New York hub for patients to conveniently receive our high-quality, comprehensive cancer care and a state-of-the-art facility for chemotherapy infusions, imaging, lab work, pharmacy services and important treatments available only through clinical trials. The onsite physician team includes providers who focus on lymphoma and gynecologic, urologic, dermatologic, gastrointestinal, thoracic and breast cancers.


Becoming a Patient and Health Insurance

If you are new to Roswell Park or the Roswell Park Care Network

If you are not a current patient of Roswell Park or a Roswell Park Care Network community practice, schedule a consultation with our team by filling out the Become a Patient Form or by calling us at 1-800-ROSWELL (1-800-767-9355). Please indicate your preference to be seen at the Scott Bieler Amherst Center. The scheduling representative will help determine if the care you need can be provided at this location.

Learn more about the process of becoming a new patient of Roswell Park.

If you are a patient of a Roswell Park Care Network community practice

If you are a current patient of a Roswell Park Care Network community practice, your care team in your clinic can assist you in determining if it’s appropriate for you to receive services at the Roswell Park Scott Bieler Amherst Center. You may also call us directly at 1-800-ROSWELL (1-800-767-9355). Please see additional information about receiving care at both Roswell Park and our Roswell Park Care Network within these FAQs.

Learn more about the Care Network

If you are a current Roswell Park patient

If you are a current patient of Roswell Park, you may speak to your Roswell Park physician to determine whether you can receive the care you need at the Scott Bieler Amherst Center. If your physician indicates that your care or services can be provided at the Amherst Center, the care team in your specific clinic can assist you in making an appointment.

Yes, the physicians and other healthcare providers at the Scott Bieler Amherst Center are the same care teams you will see at Roswell Park in Buffalo and our Niagara Falls Center. They often split their time between locations. You can be assured that you are receiving the same level of high-quality, comprehensive care at any of our locations — our goal is to offer the same care as conveniently as possible.

Meet our doctors

All health insurance plans accepted at Roswell Park’s Buffalo location are also accepted at the Roswell Park Scott Bieler Amherst Center. View information about what health insurance plans cover care at Roswell Park. Please be aware that there are differences in insurances accepted by our Roswell Park Care Network community practices. More information can be found within the Roswell Park Care Network section of these FAQs.

Understand your health insurance

Services are available to those in need of transportation to medical care. View information about transportation assistance to medical care. If you find that you are unable to access the services or you are having difficulty with transportation to your appointments, please contact your social worker to explore additional options or call 716-845-1300 ext. 4276.

Transportation

If you are a new patient at Roswell Park, we will help you get started on the MyRoswell patient portal. You can also view the MyRoswell Patient Portal Registration Guide for the steps to get started.

MyRoswell Patient Portal

Roswell Park is committed to doing everything in our power to ensure you get the cancer care you need. What’s important is that you do not sacrifice receiving the highest quality, most comprehensive care possible because of the cost. Yes, it’s complicated, but we can help.

More about paying for your care at Roswell Park

Diagnostic Radiology

If you are a current patient of Roswell Park, you may be able to have your tests done closer to home at the Scott Bieler Amherst Center before your appointment in Buffalo. Speak to your Roswell Park physician or another care team member to determine if this is appropriate. If so, the care team in your specific clinic can assist you in making an appointment.

Yes, the Scott Bieler Amherst Center uses the same electronic health record system as Roswell Park’s main center in Buffalo. Your records will be shared between your Roswell Park physicians as needed.

Yes, you need an appointment for all radiology services. If there is an urgent reason for the exam, your care team will coordinate scheduling as needed.

The medical equipment at the Roswell Park Scott Bieler Amherst Center is the same high-quality technology utilized at any Roswell Park location. In addition, the physicians and healthcare providers performing the procedures are highly qualified and specialize in the use of the technology for cancer care.

Your images will be viewable in your MyRoswell patient portal. If needed, you may also get a copy of your images on a CD.

Pharmacy

We can fill all prescriptions, both specialty and non-specialty medications, that are prescribed by a Roswell Park provider. Some prescription plans may require certain medications to be filled at a specific outside pharmacy, or via mail-order. We are working to restructure our Payor contracts in order to accept more insurance plans.

Only Roswell Park patients and employees are permitted to fill prescriptions at Roswell Park Pharmacy. This allows our pharmacy team to focus and provide the specialized care for our patients.

Unfortunately, Roswell Park Pharmacy does not accept prescriptions from outside providers.

We offer a variety of over-the-counter medications at our pharmacy. Our pharmacists are happy to provide counseling and recommendations for all these products.

We offer free courier delivery to local addresses in a ~40-mile radius. Free overnight shipping is available to all addresses.

The pharmacy operates from 8 a.m.-4:30 p.m., Monday through Friday, closed for major holidays.

Facilities and Patient Experience

Ample parking is available at the Roswell Park Scott Bieler Amherst Center free of charge.

The Scott Bieler Amherst Center is located at 203 Park Club Lane, Williamsville, New York 14221. View map directions below.

Yes, wheelchairs will be readily available for those who need assistance.

Yes, there is a grab-and-go food mart located on the first floor of the Scott Bieler Amherst Center. The mart offers pre-made sandwiches.

Mammography Services at Park Club Lane

Breast Care of WNY, also located at the Park Club Lane location, is a member of the Roswell Park Care Network. To receive your mammogram or other breast care services at this location, speak with your Roswell Park team. They will be able to initiate a referral to the practice. You may also call Breast Care of WNY directly at 716-332-6834 to schedule your mammogram appointment.

Please be aware that there are differences in the health insurance plans accepted at Roswell Park versus the Roswell Park Care Network community practices, including Breast Care of WNY. More information about health insurance plans accepted at Breast Care of WNY can be found here.

Park Club Lane in Williamsville is also home to:

Breast Care of WNY

199 Park Club Lane, Suite 100
716-332-6834

Roswell Park Hematology Oncology Northtowns

199 Park Club Lane, Suite 200
716-634-3340

Patients of Breast Care of WNY, Roswell Park Hematology Oncology Northtowns or another Roswell Park Care Network Community Practice

Depending on your specific medical needs and the availability of providers and services, you may be able to be seen at the Scott Bieler Amherst Center. Roswell Park is a separate healthcare entity from the Roswell Park Care Network practices, so you will need to also become a patient of Roswell Park with a unique medical record number.

The Roswell Park and the Roswell Park Care Network teams work very closely together and will make the process as easy as possible. We want you to receive the best care at the most convenient location possible. We will help you verify your health insurance coverage, establish an account on Roswell Park’s patient portal and ensure you are cared for by the team of experts most appropriate to your medical needs.

Please be aware that there are differences in the health insurance plans accepted at Roswell Park versus the Roswell Park Care Network community practices. More information about health insurance can be found within these FAQs.

Roswell Park and the Roswell Park Care Network use different electronic health records. This means that your records will not be automatically shared between doctors at the different locations. We will help you through the steps of authorizing the transfer of medical records as needed.

We also encourage signing up for HEALTHeLINK to help facilitate easier sharing of records between your team of physicians and other care providers. HEALTHeLINK, the WNY clinical information exchange, allows your doctors access to your health information immediately – even when it is ordered by a different doctor.

Read more information about HEALTHeLINK

No. As a patient of Roswell Park, including our Scott Bieler Amherst Center location, you will have a patient account on the Roswell Park MyRoswell Patient Portal. The Roswell Park Care Network practices use different patient portals: CareSpace and Medent.

We will help you sign up for the portal or portals appropriate for you to ensure that you have access to all the portal benefits and resources you need.

There are differences in the health insurance plans accepted at Roswell Park versus the Roswell Park Care Network community practices. Please understand the details of your plan and what it covers. We are here to help if you have questions.

Health insurance plans cover care at Roswell Park.

View information about what health insurance plans are accepted at each of the Roswell Park Care Network community practices on each location page, underneath the Becoming a Patient tab:

Breast Care of WNY Jamestown Medical Oncology & Hematology Roswell Park Dermatology Hematology Oncology Northtowns Hematology Oncology Southtowns Niagara Falls Boulevard