New patient referrals
Roswell Park Comprehensive Cancer Center accepts all individuals with a suspicion or diagnosis of cancer or related disease. Patients may be referred by a physician or may directly seek consultation and treatment. The Patient Referral office is open Monday through Friday, 8:30 a.m. to 5 p.m. Call 716-845-RPMD (716-845-7763) to seek a consultation with one of the physicians on staff, a second opinion for one of your patients, or to refer a patient.
International patient referrals
RPMD App
Download our free mobile app — exclusively for physicians and physician offices — for direct access to a complete, up-to-date directory of Roswell Park physicians wherever you go. Email or call to refer a patient or ask a question with a click of a button. The RPMD app is available through iTunes and Google Play.
Roswell Park's International Medical Concierge is available Monday through Friday from 8 a.m. to 4:30 p.m., Eastern Time, and may be reached at 716-845-RPMD (716-845-7763).
Second opinion
Roswell Park specialists are available to offer a second opinion to patients. If you would like to speak with one of our specialists, please call the referral office at 716-845-RPMD (716-845-7763) and leave a message for the desired specialist.
Referral to a clinical trial
A clinical trial is a study designed to evaluate a promising new medical treatment. It includes research done to evaluate new ways to prevent and diagnose and/or treat cancer. At Roswell Park, up to 50% of our patients are eligible to enter clinical trials.
When clinical trials identify new and effective treatments, these treatments will eventually become the new standard of care that will be offered to future patients. Today’s standard treatments were researched and proven by clinical trials done in the past.
If you believe your patient can benefit from a clinical trial, call the Cancer Information Service at 1-800-ROSWELL (1-800-767-9355). You may also search for available clinical trials at Roswell Park.
Patient hospital-based transfers
If a physician from an outside hospital feels transfer to Roswell Park is warranted, they should call the Roswell Park Transfer Line at 716-845-4358. During business hours, Monday through Friday 8 a.m. – 5 p.m., calls are handled directly by the Transfer Center. After 5 p.m. Monday through Friday, weekends and holidays, calls will be answered by the operator, and transferred to the Patient Care Coordinator who will further assist you. Once it is determined that transfer is appropriate, the Transfer Team/Patient Care Coordinator will facilitate the transfer by confirming physician acceptance, bed availability, and insurance approval.
Non-English speaking patients
Patients who do not speak English or who prefer to speak a language other than English have easy access to interpreters. Interpreter services are available to our patients at any point during their time at Roswell Park, with services available in more than 240 languages. Interpreter services are accessible in person, over the phone, or on video, through iPads provided by your social worker.
Treatment teams
At Roswell Park, we believe in a multidisciplinary team approach to care. As your patient’s primary physician, you are a valuable part of this team. We will work as closely as we can with you and keep you informed of your patient’s care and progress.
We will work together to fight this disease, and provide hope and encouragement to your patient. After your patient’s treatment has been completed, he or she will return to your care, and Roswell Park will continue to provide assistance as needed.
At any given time, there are treatments in progress for all types of cancer. An Roswell Park physician can advise you and your patient of all the options – whether they are standard treatments available at the community level or new treatments not available elsewhere.
For more information, please choose the particular multidisciplinary disease site team from the menu below.
Insurance
Because our physicians are categorized as sub-specialists in most health insurance provider manuals, you may not be aware whether your patient’s health insurance company will authorize treatment at Roswell Park. Our practice plan has contracts in place with major local, regional, and national insurance companies. We will work with you, your patient, and/or the insurance company to acquire the proper authorization.
Programs for patients at high risk
NCCN Guidelines
Updated annually using a consensus-based process with explicit review of evidence, NCCN Clinical Practice Guidelines in Oncology are a collaboration of multidisciplinary expert physicians from NCCN member institutions. The complete library of 100+ guidelines addresses treatment of over 95% of all diagnosed cancers and major supportive care issues. In addition, NCCN develops detection and risk-reduction guidelines for major cancers.
Visit www.nccn.org to order The Complete Library of NCCN Clinical Practice Guidelines in Oncology, or to access the latest updates of the guidelines.

