We understand the worry and confusion that come with a diagnosis of cancer. In addition to superior medical care and the latest technology, Roswell Park provides a comprehensive range of services to help you cope with the emotional, financial and day-to-day concerns related to your illness.
When you walk through the doors of Roswell Park, rest assured that you’ll find the care and support you need — before, during and after your cancer treatment.
Quitting smoking is hard enough, but struggling with nicotine withdrawal while undergoing cancer treatment is a major challenge. Roswell Park’s cessation program, Just Breathe, offers individualized quit plans and provides behavioral counseling, pharmacotherapy and cessation support to all Roswell Park patients and their families. For more information, call 1-877-ASK-RPCI (1-877-275-7724).
Patients who do not speak English or who would prefer to speak a language other than English have easy access to interpreters. Roswell Park contracts with AT&T’s Language Line, a phone service that provides professional interpretation by certified medical interpreters in more than 170 languages, 24 hours a day.
Non-English-speaking patients can access Language Line services by making arrangements through any member of their healthcare team or, if off-campus, by calling Roswell Park’s Cancer Information Program at 1-877-ASK-RPCI (1-877-275-7724), available Monday - Friday from 9 a.m. - 5:30 p.m.
Adjusting to a cancer diagnosis and coping with treatment is difficult for most cancer patients. The psychosocial support at Roswell Park helps patients and their families cope with these challenges.
Our team of social workers and clinical psychologists work side by side with your medical team to provide individualized assistance and support to you and your family throughout the course of care. Services include:
Of all the side effects of cancer, pain is most feared by patients. Unfortunately, this fear is not without grounds. Approximately 60 percent to 90 percent of patients with advanced cancer report significant pain, and one-third state that it interferes with daily activity. The truth is that 90 percent of all cancer-related pain can be alleviated, eliminated or significantly reduced by available means.
How should you determine the quality of a cancer pain management program? Look at the stats. Eighty-five percent of patients who receive treatment at Roswell Park report “very” and “totally” successful outcomes in controlling or eliminating their pain after three months. According to our pain management doctors, there have been no patient reports of RPCI interventions being either “not successful” or “mildly successful,” and our patients have had substantially lower hospital stays than similar patients at other Comprehensive Cancer Centers.
Good nutrition is especially important while you are receiving cancer care. During your treatment, adequate intake of calories, protein, vitamins and minerals will help you to be strong, maintain your weight, and promote the healing process. Before and after your treatment, a healthy diet based on moderation, variety and balance will help to promote a good immune system, give you energy, and enhance your overall health. Our Nutrition and Food Service team is dedicated to providing nourishing meals and nutrition care to promote quality of life throughout the spectrum of your cancer care experience.
Group seminars are available on a variety of topics including eating during cancer treatment, healthy eating and cancer-related fatigue.
The Clinical Genetics Service was established to meet the needs of individuals at high risk for hereditary cancer syndromes based on their personal and/or family histories of cancer. This program is comprised of professionals who provide individuals and their families with a comprehensive, personalized cancer risk evaluation — based on the most timely, accurate information available — in a caring, confidential setting. Call 1-877-ASK-RPCI (1-877-275-7724) for more information.
Cancer treatments are becoming more and more targeted, so an accurate and comprehensive analysis by a pathologist is critical in determining the best approach. Learn how to read your pathology report.
Cancer Resource Center for Patients and Families: The Cancer Resource Center offers online computers and printers, free publications from the national cancer patient organizations, and patient education materials from Roswell Park clinicians. Learning more about your diagnosis, treatment, and side effects may help you make informed decisions and improve your quality of life. Trained cancer information specialists use easy-to-understand terms to explain medical information and provide each visitor with a thorough and personalized experience. Free wigs are also available through the Cancer Resource Center. For more information, call 716-845-8659.
Patient Navigators: Roswell Park’s Lung Cancer Program provides “navigators” to guide patients and their family members through and around healthcare barriers, and find the answers and assistance needed to chart a course to recovery. Patients, who will meet their navigators in the Thoracic Clinic, should feel free to ask them any questions.
The New York State Smokers’ Quitline: Based at Roswell Park and supported by the New York State Department of Health Tobacco Control Program, the NYS Smokers' Quitline has logged well over one million calls since its inception. Call 1-866-NY-QUITS (1-866-697-8487). Roswell Park was the first healthcare facility in Western New York to go entirely smoke-free.
The Office of Cancer Health Disparities: The Office of Cancer Health Disparities proactively identifies and addresses disparities in vulnerable and medically underserved populations and patients. Its programs include efforts to increase cancer awareness, screening and treatment among medically underserved or uninsured populations like Latino or African American, Arab immigrants and Native Americans. For information, call (716) 845-4557 or email Terry.Alford@roswellpark.org.
CancerConnect: To expand care beyond the hospital’s walls and hours of operation, Roswell Park has launched an online community for people affected by cancer. CancerConnect is intended as both a source of information for patients, family members and caregivers and a 24/7 extension of the support networks that are a crucial resource for those affected by cancer. Visit the CancerConnect website to register.
Data Bank and BioRepository: The Data Bank and BioRepository (DBBR) is a large database of information from patients and healthy individuals that may help us understand why some people get cancer and others do not. It may help shed light on the roles of lifestyle, genetics and environment in cancer; and explain why some patients do better with certain treatments. Participants must be over 18 and give a blood sample. Call (716) 845-7774 to speak with a staff member and/or schedule an appointment. All information is confidential.
Roswell Park's Amherst Center: The Amherst Center (100 College Parkway in Amherst, New York) provides both chemotherapy infusion and specific types of clinical care in a beautiful and comfortable setting. With 20 chemotherapy chairs, eight examination rooms, and three nurses’ stations, the facility was designed specifically to reduce both wait times and travel time for residents living in the northeast suburbs of Buffalo.