"When there’s a health crisis, the last thing you need to hear is that you don’t have the right health insurance coverage to protect you or your loved ones."

Julia Faller, DO, MS

Chief Medical Officer
Roswell Park Comprehensive Cancer Center

Dr. Julia Faller

Important Information About Medicare Advantage Coverage and Roswell Park

Roswell Park Comprehensive Cancer Center is committed to keeping our patients informed so they can make the best decisions about their health care coverage and protect uninterrupted access to cancer care.

Roswell Park was recently informed that Independent Health’s 2026 Individual Medicare Advantage plans put more financial burden on patients, shifting more cost to the community we care for and away from Independent Health. Patients who remain enrolled in these plans may face significantly higher deductibles, co-pays, and out-of-pocket costs to continue care with us.

We believe that cost should never be a barrier to receiving quality care and service, and we could not participate in a plan that would put our patients and community at risk for financial harm.

For these reasons, beginning January 1, 2026, Roswell Park and Roswell Park Care Network community practices will no longer be in-network for Independent Health’s Individual Medicare Advantage plans.


What Does This Mean to You?

  • If you are currently enrolled in an Individual Medicare Advantage plan through Independent Health and want to be sure that Roswell Park is in-network, you will need to select a different health insurance plan during Medicare’s open enrollment period beginning October 15.
  • If you are new to Medicare this year and want to be sure that your coverage includes Roswell Park, be sure to select a plan that lists Roswell Park as in-network.
  • If you are enrolled in a Medicare Advantage plan as a retiree and through your former employer, these changes do not affect you. Roswell Park remains in-network with all of Independent Health’s Group Retiree products and benefits.

What Can I do Next?

  • Check Your Coverage
    • Open Enrollment begins October 15 and runs through December 7, 2025. During open enrollment, confirm whether Roswell Park is included in the network for the plan you choose.
  • Get Help Choosing a Plan
    • These WNY-based companies are trusted experts in supporting patients through the open enrollment season. They can be contacted for one-on-one education and guidance in choosing a health insurance plan that is best for you.
       
Walsh Insurance 
Phone: 716-362-2439
Email: medicare@walshins.com
 
Lawley Medicare Solutions
Buffalo: 716-551-7070 
Rochester: 585-295-5660 
Email: medicare@lawleyinsurance.com  
  • You can also visit Medicare.gov or call 1-800-MEDICARE or connect with New York State’s Health Insurance Information Counseling and Assistance Program (HIICAP) for free, confidential guidance.
  • Check the list of health insurance plans that Roswell Park is in-network with.

Our Commitment to You

Roswell Park is the only National Cancer Institute–designated Comprehensive Cancer Center in Western New York, offering advanced therapies, clinical trials, and expert care not available in community settings. You deserve full access to this world-class care.

While insurance coverage may change, our mission will not: patients always come first. We will stand with you to help you navigate your options and ensure that financial barriers never stand in the way of your treatment.

When is Open Enrollment?

Depending on your type of health insurance, there are rules about when you can switch to a plan that will allow you to get care from Roswell Park doctors and at Roswell Park's hospital.

Medicare 


Open enrollment period runs from October 15th through December 7th.

Job-based Plans 


Open enrollment periods are determined by your employer, but are typically in the fall.

Medicaid, Essential Plan, & Child Health Plus 


Enroll at any time.

NY State of Health Marketplace 


Open enrollment period runs from November 1st through January 31st.

Does your insurance company cover services at Roswell Park?

Each insurance company offers many different types of products, and not all of them include Roswell Park and/or its physicians in their network of participating providers.

The list below includes insurance companies that have relationships with Roswell Park, but there are many different specific products and plans. There may be exceptions to your plan’s coverage based on the specific insurance product type, employer benefit design, and other factors. It’s important for you to verify your coverage with your insurance provider and with Roswell Park. You should review your coverage annually.

Look for your plan (or the plan you want to consider) in the list below. This is not a complete list, so if you don’t see your plan listed here, please call us at 716-845-4782.

All Health Plans and Networks

IMPORTANT!: If you are looking for Medicare plans please reference the Medicare chart below.

Insurance Product
Hospital Participation Status
Physician Participation Status
 

*If you are accessing Roswell Park Comprehensive Cancer Center with one of these health plans, please be advised that you may be subject to higher out of pocket costs.

** Although Roswell Park Comprehensive Cancer Center is not directly participating with the health plan, please call us at 1-800-ROSWELL to determine if your plan allows for out of network benefits.

*** Updated Health Plan Partnerships 8/1/24

Insurance Name
Insurance Product
Participation
Aetna
Aetna Medicare Eagle Giveback (PPO)
Yes
Aetna Medicare Elite (PPO)
Yes
Aetna Medicare Enhanced (PPO)
Yes
Aetna Medicare Full Dual (HMO D-SNP)
Yes
Aetna Medicare Partial Dual (HMO D-SNP)
Yes
Aetna Medicare Premier (PPO)
Yes
Aetna Medicare Signature (HMO-POS)
Yes
Aetna Medicare Signature (PPO)
Yes
Excellus
Excellus Medicare Blue Choice Core HMO (Roch)
No
Excellus Medicare Blue Choice Optimum HMO-POS (Roch)
Limited
Excellus Medicare Blue Choice Prime HMO (Roch)
No
Excellus Medicare BlueActive PPO (CNY 1)
Yes
Excellus Medicare BlueEssential PPO (CNY 1)
Yes
Excellus Medicare BlueClassic PPO (CNY 1)
Yes
Excellus Medicare BlueEnhanced PPO (CNY 1)
Yes
Highmark Western and Northeastern New York (formally Blue Cross Blue Shield of Western New York)
HM Community Blue Medicare HMO Distinct Region 1
No
HM Community Blue Medicare HMO Distinct Region 2
No
HM Community Blue Medicare HMO Distinct Region 3
No
HM Community Blue Medicare HMO Merit
No
HM Community Blue Medicare HMO Signature
No
HM Forever Blue 751 PPO
Yes
HM Forever Blue Value PPO
Yes
HM Freedom Blue PPO Valor
Yes
HM NENY Forever Blue 770 PPO
Yes
HM NENY Freedom Valor PPO
Yes
HM NENY Senior Blue 652 HMO
No
HM Senior Blue 601 HMO
Yes
HM Senior Blue 651 HMO
Yes
Humana
Humana Gold Plus DSNP HMO (H3533-002)
No
Humana USAA Honor PPO (H5970-016)
No
HumanaChoice PPO (H5970-029)
No
HumanaChoice PPO DSNP (H5970-020)
No
HumanaChoice Giveback PPO (H5970-030)
No
Independent Health 
IHA RED HMO (042)
No
IHA RED HMO (043)
No
IHA RED HMO (044)
No
IHA Passport Connect PPO
No
IHA No Rx HMO (016)
No
United Healthcare
UnitedHealthcare Complete Care C-SNP HMO-POS (NY-30)
No
UnitedHealthcare Dual Complete D-SNP PPO Plan (NY-S001)
No
UnitedHealthcare Dual Complete D-SNP PPO Plan (NY-S002)
No
UnitedHealthcare Dual Complete D-SNP HMO-POS (NY-S4)
No
UnitedHealthcare Dual Complete D-SNP HMO-POS (NY-Y001)
No
UnitedHealthcare Dual Complete D-SNP HMO-POS (NY-Q001)
No
Univera
Univera Medicare Freedom HMO-POS
Yes
Univera SeniorChoice Advanced HMO-POS
Yes
Univera SeniorChoice Basic HMO
Yes
Univera SeniorChoice Core PPO
Yes
Univera SeniorChoice Extra HMO
Yes
Univera SeniorChoice Secure HMO-POS
Yes
Univera SeniorChoice Value Plus HMO-POS
Yes
Wellcare
Wellcare Assist Open PPO
No
Wellcare Dual Access HMO (D-SNP)
No
Wellcare Dual Access Open PPO (D-SNP)
No
Wellcare Fidelis Assist HMO-POS
Yes
Wellcare Fidelis Dual Liberty Sync HMO (D-SNP)
Yes
Wellcare Fidelis Simple HMO-POS
Yes
Wellcare Giveback Open PPO
No
Wellcare Patriot Simple HMO-POS
No
Wellcare Fidelis Patriot Simple HMO-POS
Yes
Wellcare Simple HMO-POS
No
Wellcare Simple Open PPO
No
MVP
MVP Complete Wellness PPO
Yes
MVP DualAccess (D-SNP)
Yes
MVP DualAccess Complete (D-SNP)
Yes
MVP Preferred Gold HMO-POS
Yes
MVP Preferred Gold MA Only HMO-POS
Yes
MVP WellSelect PPO
Yes
MVP Medicare Secure Plus HMO-POS
Yes
Health insurance can be complicated, but we are here to help. Watch this video to hear from our VP of Patient Experience Kim Sweeney for the top tips to know when you evaluate your health plan this year.

Plans can change.

Be sure you're still covered.

Current and past patients: Insurance plans may change their contracts each year. Even if your care at Roswell Park has been covered in the past, you need to verify that your coverage will continue.

What you need to know about your Medicare options.

Prepare now to protect yourself later

Nobody expects to get cancer, but the simple truth is that one in three of us will have a cancer diagnosis in our lifetime. Whether you are evaluating your current health insurance plan or considering a switch, protect your health and financial future by taking these steps:

  • Check the Plan’s Provider Network. Call the health insurance company or visit its website to check the plan’s provider directory. Be sure to verify that both Roswell Park (as a hospital) and Roswell Park’s doctors are in-network. You need to be sure both are covered as the associated fees are different for your doctors (professional fees) vs the hospital at which they practice (technical fees).
  • Call Roswell Park to verify in-network status and referral requirements. Double check that Roswell Park and its doctors are covered in the plan by calling Roswell Park directly — even if you are told they are in-network by the health insurance company. If you are a patient or have a diagnosis and are seeking care at Roswell Park, you need to speak with us to ensure you have complete information about what your plan allows for your doctors, our hospital and any specific treatments you may receive.
Learn more about Medicare and what it covers in your cancer care.

Check before you choose

Key things to know to be sure Roswell Park care is covered in your plan:

  • Is Roswell Park (the hospital) in-network for this plan?
  • Are Roswell Park doctors, including any specific providers I already see, in-network with this plan?
  • Do I need referrals for services at Roswell Park with this plan?
  • Does this plan require prior authorizations for services and treatments?
  • What out-of-pocket costs can I expect for services at Roswell Park?
  • What kind of cancer treatments at Roswell Park are not covered by this plan?

Click here for a list of questions to ask when calling your insurance provider

Open Enrollment FAQs

Here are some answers to some of the most common questions about open enrollment

Open enrollment is the period of time each year when you can enroll in a health insurance plan. Typically, you cannot enroll in or change plans outside the open enrollment period unless you have a qualifying life event (e.g. loss of insurance, permanent move to a new area, loss of job, divorce/marriage, or aging off parent’s plan). If you miss the Open Enrollment deadline, you won’t be able to change your insurance plan until next year’s Open Enrollment period unless you have a qualifying life event.

Yes, Roswell Park accepts both traditional Medicare and New York State Medicaid.

  • If you are enrolling in a Medicare Managed Care Plan (Medicare Part C) please consider enrolling in a plan that is in-network with Roswell Park. Otherwise, if you choose a plan that is out-of-network, your plan may not cover your services at Roswell Park and/or you may have higher out-of-pocket costs.
  • If you are enrolling in a Medicaid Managed Care Plan, you should select a plan that is in-network with Roswell Park. Otherwise, if you choose a plan that is out-of-network, all services will require prior authorization and/or you may not be able to receive services at Roswell Park.

If Roswell Park in-network, that means the insurance plan has contracted with Roswell Park to provide cancer care and services to its members. If Roswell Park is out-of-network, there is no contract. When Roswell Park is in-network, your own costs (such as co-pays or coinsurance) for your cancer care will typically be less than if Roswell Park is out-of-network. Some insurance plans will not pay for any care at Roswell Park at all if Roswell Park is out of their network.

Maybe. Some insurance plans will not pay for any care at Roswell Park at all if Roswell Park is out of their network, leaving you responsible for all costs of treatment. Some insurance plans will allow you to receive care at Roswell Park as an out-of-network provider, but this may reduce your coverage and can delay treatment.

For example, your plan may require an out-of-network authorization. This means we need a prior approval by your insurance plan for all services, before you can have testing, imaging, surgery, chemotherapy, radiation or other services.

Your financial responsibility is an important factor to consider if Roswell Park is an out-of-network provider with your insurance plan. Typically, an insurance plan will pay less for services out-of-network, which leaves you responsible for a larger portion of the bill. For example, you may have 20% coinsurance for in-network services, but 40% coinsurance when you go out-of-network. In addition, you may be responsible for paying the difference between Roswell Park's charges and your insurance plan’s usual and customary rates.

If you have out-of-state insurance, check with your insurance plan to see if your plan has out-of-network benefits.

There are many factors to consider and compare when choosing an insurance plan, but two key components are coverage and cost. First, make sure the providers (your primary care doctor, specialists, hospitals such as Roswell Park, etc.) that you use are in-network and participating with the plan you choose. Second, consider the total healthcare costs (monthly premium, deductible, copays and coinsurance, and out-of-pocket maximum). Generally, plans with higher premiums have better coverage and lower out-of-pocket expenses.

Technical fees are billed by facilities/treatment centers/hospitals for their use of diagnostic tests, equipment etc, while professional fees are billed by the physician for their time, skills and expertise.