When You Arrive

Enter the Hospital

The main entrance opens to the hospital lobby on the ground floor. Wheelchairs are available for patients and visitors if needed. Ask a member of the transportation staff at the front door to provide one. 

Coming to Roswell Park as a patient or caregiver? Get information on patient check-in.

Proceed to the Information Desk

The information desk is located in the middle of the lobby. A staff member can validate your parking pass and help you locate a patient's hospital room or check a patient's status. If you are visiting an outpatient, they can provide directions to the appointment location or explain visitor policy.

When You Have Questions

A staff member at the information desk can answer any of your questions. If you have problems or concerns during the evenings, weekends or holidays, call 716-845-2300.