Discount parking ($4 maximum daily charge) is available for all inpatients (or the driver of a patient) for the day of admission and the day of discharge, and for all outpatients for every clinic visit. Patients or drivers must present their parking ramp ticket and patient green card at the Information Desk in the lobby for validation at the time of registration or when leaving.
Patients or families with financial need will be referred to a Social Worker or to the Financial Counselors for a financial assessment. Additional sources of assistance will be discussed with the patient to help resolve long-term needs.
Valet parking is available for patients and visitors, Monday - Friday, 7 a.m. - 6 p.m., at the validation or daily rate plus $1.00. Valet attendants are located at the main entrance to the hospital.
While Roswell Park does not provide tranportation directly to patients, we can link you with resources to meet your transportation needs.. Some commonly utilized transportation services include:
American Cancer Society Road to Recovery Program
This program offers free transportation to and from medical appointments for your cancer treatment. This program is staffed by volunteer drivers and is available throughout much of Western New York. This service requires advanced notice to arrange transportation and is dependent of volunteer availability. Contact ACS as soon as you have your appointment scheduled to inquire about how they can assist you.
Erie County and The City of Buffalo
Provides a Senior Van service whose first priority is medical appointments. This service requires advance notice and may charge a small fee.
Other local senior vans include:
Medicaid transportation in Western New York
Medicaid recipients may be eligible for transportation assistance. Medicaid transportation in Western New York is coordinated through Medical Answering Services, LLC (MAS) 1-800-850-5340. Medicaid may be able to provide you with free transportation to your appointments or may help reimburse the cost of mileage, tolls, parking, etc. Applications for Medicaid transportation assistance require medical certification signed by the physician, and may take a few weeks to process. Please contact the Psychosocial Oncology office for more information 716-845-8022. If you find that you are unable to access the above services and you are having difficulty with transportation to your appointments, please contact your social worker to explore additional options.
AirLifeLine is a free air transportation service to and from treatment centers for financially in-need patients. Volunteer pilots donate their time, aircraft and fuel. Distance traveled is considered on a case-by-case basis. AirLifeLine provides a Pilot and Patient Newsletter.
Corporate Angel Network, Inc.
The Corporate Angel Network arranges free air transportation for cancer patients going to and from approved treatment centers, utilizing empty seats aboard corporate aircraft traveling on business. Patients must be ambulatory and not require any life support equipment.
National Patient Travel Helpline
The National Patient Travel Center, part of Mercy Medical Airlift, keeps track of all charitable and discount air transportation programs available for patients and their families traveling to and from distant treatment facilities. It is a 24 hour, seven days a week helpline for people seeking a referral to the Angel Flight America Charitable Transportation Network, which assists over 25,000 people annually at no cost.