Technology Services

WiFi Access

Roswell Park Cancer Institute is WiFi enabled in the main hospital (including all patient rooms) and in the park area. Other buildings on the campus may or may not have consistent wireless access.

Most computers will be able to access the WiFi network simply by turning on the computer and launching the browser window. If you have difficulty accessing the WiFi network at the Institute, please read this pdf document for troubleshooting.

If you are experiencing any problems or need help with the WiFi while you are here, free to stop by The Resource Center (first floor Main Hospital) for assistance.

Please note that RPCI staff may not be able to assist in all instances. It is suggested that you record your original settings before following the guide. In addition, RPCI staff will not make any changes on your computer, be responsible for problems resulting from using this guide or any other assistance offered.

Webcams

The Resource Center aslo has a webcam loan program. Provided through a donation by The Steadfast Foundation, the webcams provide visual and verbal communication for patients having to stay in the hospital for a long period of time, such as those having a blood or bone marrow transplant. Laptop computers that are compatible with the webcams are available for patients to use, as well. The Microsoft LifeCam VX-3000 has superior video quality and a built-in microphone. The LifeCams work well with popular instant-messaging software, and they’re simple to use. There are several webcams available to be lent out. One stays in the patient's room, and the patient has the option to loan out an additional webcam to a family member to take home.

To find out more about the program, availability, and how to borrow a webcam, please call 716-845-8659 or stop by The Resource Center.

Laptop PC Sign-out

Thanks to support provided by the Steadfast Foundation and Verizon, Roswell Park Cancer Institute has a supply of laptop computers, portable thumb drives and a portable printer which allow pediatric patients to "stay connected" to their family, friends, teachers and classmates while receiving cancer treatments.

The Dell Laptop computer models available include:

  • Dell Latitude D830
  • Dell XPS M1730

With a comprehensive array of mobile features, the M1730 is designed for gaming and other top of-the line entertainment options for the pediatric patients. Several laptops are available for use, included models that are dedicated solely for Bone Marrow Transplant and other isolated patients. To find out more about the program, availability, and how to borrow a laptop computer, please call 716-845-8659 or stop by The Resource Center. 

Internet Assistance

The Internet can be an excellent resource for cancer information, but it can also be a jungle! If you’re a novice and need help figuring out how to access the "Net" and what to look for, we can help you get started. If you know how to surf, we can help you find clinical trials or the latest and most accurate cancer information from the National Cancer Institute (NCI), National Comprehensive Cancer Network (NCCN), and other reliable sources.