Patient Satisfaction and Quality Care

The Press Ganey Survey is an instrument that allows for the responses of our patients to be compared to those of patients at hundreds of other hospitals across the country. This helps identify areas of excellence for Roswell Park along with opportunities for us to improve the patient experience. The scores related to nursing care were compiled into one overall nursing care measure. This measure shows exemplary marks for the overall nursing care received at Roswell Park.

 

Patient Satisfaction Overall Nursing Care Received
(Years 2009-2015)

 

Satisfaction with Nurses
(Years 2009-2015)

 

Doctors & Nurses Communicated With Each Other
(Years 2009-2015)

 

Nurses' Concern for Questions & Worries
(Years 2009-2015)

 

Skill and Knowledge of Nurse
(Years 2009-2015)

 

Quality of Care Received from Nurse
(Years 2009-2015)