Table of Contents
Get the answers to your most frequently asked questions.
Roswell Park’s Response to Coronavirus (COVID-19)
The Centers for Disease Control and Prevention (CDC), as well as state and local officials, are closely monitoring the Novel coronavirus 2019 (COVID-19) outbreak that originated in Wuhan, China, and is causing respiratory symptoms of varying severity, which can include pneumonia. We are working proactively to protect the health and safety of everyone at all Roswell Park locations — patients, visitors, employees, volunteers, students and contractors. We are working closely with the CDC, the Erie County Department of Health and the New York State Department of Health to adapt as the situation evolves with best practices for infection control and guidance from public health officials.
Information for Roswell Park Care Network Patients
Along with other healthcare organizations, Roswell Park is strictly enforcing screening precautions for both patients and visitors. These precautions are extremely important at Roswell Park, as many of our patients have compromised immune systems and are particularly susceptible to illness.
Important things to know before your next visit to a Roswell Park location:
- Patients who are experiencing symptoms of illness (fever, cough or difficulty breathing), please call your clinic/provider before your arrival at a Roswell Park Care Network location.
- A single entrance will be used for patients and visitors, where a basic health screening will take place. Patients will be asked about any recent onset of illness (fever, cough or difficulty breathing) and your temperature will be taken.
- Masks will be provided, and patients and visitors should wear them at all times.
To protect our community and patients, Roswell Park events are canceled or postponed until further notice. Some may be held virtually, and this would be communicated by the event organizer. This timeframe may be extended or revised as the situation evolves. Please watch for updates on this page and from organizers of events you planned to attend.
What you can do:
- Please be sure that your information on our patient portal is up to date. We will continue to communicate with our patients by email if the need arises.
- Follow Roswell Park on social media (Facebook, Twitter) for important reminders and updates.
- As with other infectious diseases, we recommend regular hand washing and use of proper infection prevention measures to avoid transmission of disease.
- Wear a mask whenever social distancing of at least 6 feet is not possible. Limiting your movement in the community to only essential trips is also advised.
- As this is a rapidly evolving situation, we will post regular updates about the impact of the virus on our patient and visitor policies to this page. Check the web page before any upcoming appointments.
- If there are any specific questions regarding your visit to a Roswell Park location, call your clinic.
Information for Visitors
- Visitors with illness are asked to please refrain from visiting. If you are sick or if you believe that you have been exposed to a person with COVID-19 you should stay home as you will not be permitted entry.
Travel Restrictions and Other Precautions for Roswell Park Care Network Employees
Additional measures have been put in place for our employees, students, volunteers and all others who play an essential role in delivering top cancer care to our patients. As this is an evolving situation, we are continually communicating updates and guidance to those who work and visit our campus regularly.
- Until further notice, work-related travel is prohibited.
- Personal travel, both international and domestic, by employees, volunteers and students is discouraged. There is no restriction for those workers who live in Canada and commute to work.
- Special assessment and screening measures, and referral to appropriate medical care as necessary, are in place for any employees, volunteers and students who have traveled recently.
- Any employee, volunteer or student experiencing a fever or respiratory symptoms such as nasal congestion, runny nose, sore throat, cough, or trouble breathing is asked not to report to work and will be referred to appropriate medical care or testing before returning.
Where to Find Information
|If you have traveled or are sick||Call your clinic first|
|Local Resources||Erie County Department of Health|