Charges for Services

Understanding your Roswell Park bills

Roswell Park patients receive two separate bills for service, one for hospital services from Roswell Park Comprehensive Cancer Center and one for physician/professional services from the Roswell Park Clinical Practice Plan.

Roswell Park Clinical Practice Plan bill

Your provider’s fee for service will come from the Roswell Park Clinical Practice Plan.

Pay your Clinical Practice Plan Bill

You may pay Clinical Practice Plan bills online at www.PerYourHealth.com.

Bills also can be paid by check or credit card via U.S. mail or at the cashier’s window in the hospital. To make a credit card payment by phone, please call 1-877-247-2143.

For questions or concerns about your Clinical Practice Plan bill, please call 1-877-375-3784 from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Roswell Park Comprehensive Cancer Center bill

Hospital services — medical tests, room fees, etc. — are billed separately.

Pay your Roswell Park Comprehensive Cancer Center Bill

To pay your bill online, or to register to view your statements online, go to www.RoswellParkBill.com.

Bills also can be paid by check or credit card via U.S. mail or at the cashier’s window in the lobby of the hospital. If you would like to make a credit card payment by phone, please call the Patient Accounts Department at 716-845-8220.

For questions or concerns about your Roswell Park hospital bill, please call 716-845-8220 from 8 a.m. to 4 p.m. Monday through Friday.

Charges for Services

Inpatient hospital charges for services can be found on the New York State Pricing Transparency website. Please note there are limitations to this data and it must be used in the context of both quality and type of care delivered.

If you are insured, these reported charges are unlikely to impact your financial obligation (such as your copay or coinsurance) after your insurance carrier makes payment.

Roswell Park also is committed to a robust financial assistance program for our patients. Cost estimates as well as information on these programs can be obtained by calling Roswell Park financial counselors at 716-845-4782.

Affordable Care Act hospital mandates

United States hospitals are required to give public access to the list of hospital charges for items and services they provide. In compliance with this mandate, we have provided a link below to download the listing. Unfortunately, this does not accurately reflect what our patients pay because it does not take into account a patient’s health insurance arrangements, any financial aid, and state and federal reimbursable care support. If you have questions regarding your bill or would like to better understand cancer care costs for your treatment, please call Roswell Park’s financial counselors at 716-845-4782.

Non-Roswell Park providers

As a Roswell Park patient, you may receive treatment or services from providers that have privileges at Roswell Park, but are not Roswell Park staff. This means you could potentially receive an additional bill if the provider is not participating with your health plan. To check your coverage for a non-Roswell Park provider, please review the list and contact their office.

Frequently asked questions about hospital charges

If you are insured, the fees that the hospital charges are unlikely to affect the amount that you are required to pay. The amount you have to pay after insurance payment is largely dictated by copayment and coinsurance, which is set by your insurer.

Roswell Park is committed to making healthcare more affordable for our patients and offers discounts for all uninsured patients:

  • If you are uninsured and a New York State resident with financial hardship, Roswell Park offers a Charity Care Program. The level of your discount is dependent on your income, asset level and household size. Information on our Charity Care Program can be found here.
  • If you are not a New York State resident or you are uninsured and do not have a financial hardship, significant discounts off charges are still available to you.
Similar to the answer in the first question, the hospital’s charges are unlikely to impact the amount that you will pay. Often high deductible and copayment plans have a maximum liability per year for the patient. Please check with your health insurer to see if you have an out-of-pocket maximum on your insurance plan. If you do, when receiving care for a chronic illness, you are likely to meet that maximum regardless of charges or where you receive care.
Roswell Park has copay assistance for New York State residents only. The level of your discount is dependent on your income, asset level and household size. Information on our Charity Care Program can be found here.
If you have insurance and are concerned about your copayment amounts, please call your health insurance provider for your benefits. If you need additional assistance, you can contact the Roswell Park financial counselors at 716-845-4782. If you do not have insurance, please contact the Roswell Park financial counselors for a cost estimate for your care.

Download a List of Items and Services Charges