The Training Coordinator position will be responsible for working with the Organizational Change Management (OCM) Team Lead(s) to support end-users through changes related to the Workday implementation. The Training Coordinator will be responsible for compiling training materials and managing training events and schedules. They will also be responsible for assisting with configuration changes, testing and implementing technical enhancements and solutions to Workday. They will work closely with the functional areas and IT on an on-going basis.
The applicant must have a Bachelor’s degree and the equivalent of one year of full-time experience in training, customer service, help desk and/or call center experience; or an Associate’s degree and the equivalent of three years of full-time experience in training, customer service, help desk and/or call center experience
The preferred candidate will have at least one year of training experience on large or complex projects or large meeting/event planning. Must have knowledge about traditional and moder training methods and techniques. The preferred candidate must have the ability to operate media equipment such as projectors and personal computers as well as demonstrated experience developing and/or coordinating logistics for end-user training in a variety of formats (instructor-led/classroom, virtual, or computer based e-learning). In addition, candidate must have experience with Workday
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