Technical Applications Trainer

Applicants must have a Bachelor’s degree and the equivalent of three years of full-time experience in training, training needs analysis, and/or organizational development. The preferred candidate will have experience working with business leads and/or project managers to understand training needs as they relate to internal enterprise IT applications for new and existing employees, will have designed, developed, delivered and maintained highly effective training content using multiple delivery methods including manuals, handouts, guides, walk-throughs and computer based learning, and helped plan and organize the training of enterprise application projects, including but not limited to maintaining and upgrading software. They also would have worked closely with IT to provide appropriate hardware/software support and in-system troubleshooting. They will be highly proficient in the use of Microsoft Office Suite, including Outlook, Word, Excel, and Powerpoint, possess excellent communication and interpersonal skills, possess above average computer and technical skills, and will understand the integration of information technology systems. They will have the ability to work effectively in a collaborative, team-oriented environment with diverse groups of professionals, the ability to flex with ever changing needs of a complex and dynamic organization and healthcare industry, will be motivated and able to work independently with minimal supervision and work on multiple highly complex projects at the same time, and will have effective planning and problem-solving skills.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.