Smoking Cessation Associate

Post #
7016
Company
Health Research Inc. (HRI) Roswell Park Division
Department
New York State Smokers' Quitline
Hours/Shift
Part-time (37.50 hours biweekly); M-F evenings 5-9PM and Sat or Sun 9-5PM
Salary
HRI offers a competitive salary and comprehensive benefits package.
Description of Duties

Responds to stop smoking inquiries from the general public as well as implements patient-specific interventions including pharmacologic and counseling based cessation efforts, patient education, coordination of tobacco assessment and cessation training for patients, using various available resources; assembles and sends out mass mailings regarding smoking cessation programs.

Qualifications

Associate’s degree in an appropriate field and the equivalent of one year of full-time experience in a call center, customer service and/or healthcare related field; or a High School Diploma or High School Equivalency Diploma and the equivalent of three years of full-time experience in a call center, customer service and/or healthcare related field. The preferred candidate will have customer service or health care service experience and call center experience. The preferred candidate will be Bilingual - Spanish speaking.

This is a grant-funded position.  Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables is required.

Health Research Incorporated (HRI) Roswell Park Division participates in the E-Verify program.

Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans

Applicant Instructions

Applicants must reference the Posting # when applying for this position.

Interested applicants may apply by uploading a cover letter and resume below in Microsoft Word or PDF format.