Senior Patient Access Representative
The Senior Patient Access Representative coordinates activities and conducts training of staff members engaged in patient access operations and participates in daily Admission, Discharge and Transfer (ADT) functions. In addition, performs all the duties of a Patient Access Representative, which includes, but is not limited to, assuming responsibility for the effective entry of patients into Roswell Park Comprehensive Cancer Center, coordinating and making arrangements for all access-related activities including data gathering, triage, communicating with referring physicians, scheduling visits and pre-visit diagnostic tests, communicating expectations to patients, communicating with disease-site teams, and providing insurance and financial clearance for new and return visits.
The applicant must have a High School Diploma or High School Equivalency Diploma and the equivalent of two years of full-time experience in patient registration, scheduling and insurance verification; or a High School Diploma or High School Equivalency Diploma, the equivalent of one year of full-time experience in patient registration, scheduling and insurance verification and successful completion of a Patient Access Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). The preferred candidate will have an Associates Degree and one year experience scheduling patients, performing insurance verification and knowledge of in network and out of network payer rules as well as coordination of benefits. They will also have excellent customer service and communication skills, experience with medical terminology, and the ability to utilize computers and utilize various programs.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.