Senior Network Technician

Post #
7416
Company
Roswell Park Comprehensive Cancer Center
Department
Information Technology
Hours/Shift
Full-time; M-F Days
Salary
$66,052 annually. Includes a comprehensive benefits package.
Description of Duties

Monitors and helps to maintain the company’s network/server systems; interacts with Engineering Subject Matter Experts (SMEs) to troubleshoot network/server systems when necessary; assists in supporting mid-level to advanced technical problems; assists in project planning and executes on complex and high-level project tasks; provides training to Network Technician I and IIs when necessary and is familiar with a variety of network/server concepts, practices and procedures.
 

Qualifications

The applicant must have a Bachelor’s degree and the equivalent of two years of full-time IT experience; or an Associate’s degree and the equivalent of two years of full-time network technician experience at Roswell Park Comprehensive Cancer Center; or an Associate’s degree and the equivalent of four years of full-time IT experience; or a High School diploma or High School Equivalency diploma and the equivalent of six years of full-time IT experience. The preferred candidate will have experience in the following: Cisco Unified Call Manager administration; VoIP add moves and changes; Voicemail account creation; Video and WebEx administration; Cisco Unified Contact Center Express (UCCX); and Network Closet administration (patching). The preferred candidate will also need to work successfully and high pressure stressful situations; possess a high quality communication and customer service skills; be self-taught and willing to learning new things quickly and efficiently; possess the ability to problem solve without supervision when needed; work with in team environment and accepts constructive feedback from peers; and possess the ability to work overtime and nonstandard business hours for upgrades and unplanned system outages, when needed

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.