Senior Network Technician

Post #
7003
Company
Health Research Inc. (HRI) Roswell Park Division
Department
Information Technology
Hours/Shift
Full-time; M-F Days
Salary
HRI offers a competitive salary and comprehensive benefits package.
Description of Duties

Monitors and helps to maintain the company’s network/server systems; interacts with Engineering Subject Matter Experts (SMEs) to troubleshoot network/server systems when necessary; assists in supporting mid-level to advanced technical problems; assists in project planning and executes on complex and high-level project tasks; provides training to Network Technician I and IIs when necessary and is familiar with a variety of network/server concepts, practices and procedures.

Qualifications

Applicants must possess a Bachelor’s degree and the equivalent of two years of full-time IT experience or Associate’s degree and the equivalent of two years of full-time network technician experience at Roswell Park Comprehensive Cancer Center or an Associate’s degree and the equivalent of four years of full-time IT experience. The preferred candidate will have experience with ethernet cabling standards, have the ability to troubleshoot cat 6 cabling infrastructure and have working understanding of routing and switching. The preferred candidate will have experience with cisco phone and video endpoint (conference room) systems, have ability to troubleshoot campus LAN networks, has experience in troubleshooting device to network connectivity issues and has a basic understanding of wireless networks. The preferred candidate works successfully and high pressure stressful situations, has a high quality communication and customer service skills. The preferred candidate will be self-taught and willing to learning new things quickly and efficiently. The preferred candidate will possess the ability to problem solve without supervision when needed, works with in team environment and accepts constructive feedback from peers and has the ability to work overtime and nonstandard business hours for upgrades and unplanned system outages, when needed.

This is a grant-funded position.  Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables is required.

Health Research Incorporated (HRI) Roswell Park Division participates in the E-Verify program.

Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans

Applicant Instructions

Applicants must reference the Posting # when applying for this position.

Interested applicants may apply by uploading a cover letter and resume below in Microsoft Word or PDF format.