Programmer/Analyst

Post #
7772
Company
Roswell Park Comprehensive Cancer Center
Department
Information Technology
Hours/Shift
Full-time; Days
Salary
Roswell Park offers a competitive salary and comprehensive benefits package.
Description of Duties

The Office365 Developer is responsible for maintaining, upgrading and extending our existing SharePoint and Office365 applications. The Office365 Developer provides timely troubleshooting and resolution of issues as they arise on the production platform and actively participates in detailed analysis meetings to design enhancements or solve existing Office365 issues. Participates in the design of technical approaches to deliver future capabilities and assist in providing technical support to end users as needed while exercising critical thinking, common sense analysis and clear team communication; Create and maintain site and list definitions; Create and maintain master pages and layouts, web parts, lists, content types; Create and maintain Microsoft Power Platform Flows and Applications; Provide advice, support and training on any items relating to permissions, site ownership, document management, forms and workflows; Collaborate with end users and stakeholders to define functionality from user requirements; Designs, codes, tests, and implements Office365 based solutions; Clearly document problems, analyses and solutions. Communicate the status of issues to users and management; Provide end user support primarily as related to Office365 and SharePoint; Work with end users and development team to define, develop and test solutions to resolve issues and requests; Assist in the design of technical approaches to deliver future capabilities; Assists employees with technical questions by providing technical support to end users, including analyzing and troubleshooting computer support problems, and applying understanding of computer software and hardware products and services to resolve user issues; Provides training to external clients and internal end users with regard to Office365 applications; Collaborate and assist the technology team as needed based on collaborative SharePoint and internal web related IT projects and standards

Qualifications

The applicant must have a Bachelor’s degree in computer science, management information systems or a related field and the equivalent of two years of full-time experience in programming of mainframe or PC information systems as it relates to technology used at the organization. The preferred candidate will have the following: Demonstrated experience with Microsoft 365, Microsoft Teams, and the Microsoft Power Platform; At least 3 years’ experience with the SharePoint Framework; Successful experience using various technologies, such as SQL, JavaScript/JQuery, HTML and CSS; and have general knowledge of PC and MAC hardware and software. The preferred candidate will ability to analyze, problem-solve, and prioritize a variety of support questions and user needs; Demonstrate ability to respond in a flexible manner and to reprioritize work as situations change; Excellent verbal and written communication skills; Ability to report work orally or in writing to supervisor as required; Excellent customer service skills, including ability to communicate clearly with individuals at all levels of computer proficiency; Positive interpersonal skills, including the ability to establish and maintain cooperative, courteous working relationships with others; Ability to carry out instructions furnished in written or oral form, and to work with minimal supervision; Ability to work with a diverse group of individuals and team; Ability to establish and maintain cooperative working relationships with others contacted in the course of work; Utilize teamwork and consensus-building skills; Demonstrate initiative to learn new skills or expand job roles;  also continue to develop leadership/professional qualifications through continuing education, or technical/professional reading.

 
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.