Pharmacy Operations Director

Post #
Roswell Park Comprehensive Cancer Center
Full-time; Days, Variable
Roswell Park offers a competitive salary and comprehensive benefits package.
Description of Duties

The Pharmacy Operations Director coordinates all operational activities in the Pharmacy Department, monitors and coordinates workflow, work-redesign and expansion of services, supervises staff pharmacists and technicians, implements training, scheduling, workflow assignments, and administers performance evaluations and disciplinary actions of pharmacy personnel. The Pharmacy Operations Director also develops both long-term and short-term goals for the department together with the Chief Pharmacy Officer (CPO), conceptualizes operational advancements in the drug distribution system, develops and implements procedures for new and improved pharmacy services, and serves as a role model for supervisory staff. They assist the CPO in strategic planning relative to operational matters, may be required to assume the duties of the CPO in his/her absence, select, train/orient and assign department staff (through supervisory staff), and develop standards of performance. They also monitor and supervise staff, evaluate performance and initiate or make recommendations for personnel actions such as salary increases, promotions, and disciplinary action, recruit pharmacy personnel by sharing and selling the department’s vision of pharmaceutical care, represent the department at multi-disciplinary meetings, and assume responsibility for staff development of administrative personnel. In coordination with the CPO, the Pharmacy Operations Director directs and ensures that the standards of the department are maintained and are within regulatory guidelines, coordinates all operational activities within the department, adjusts workflow and staffing based on patient activity, prescribing practices, computer problems and unscheduled absences, develops policies and procedures relating to the pharmacy department and to the distribution and administration of drugs throughout the organization, responds to requests from patients, nursing staff, medical staff, department staff and other healthcare professionals, develops and implements quality assurance programs related to pharmacy operations, and prepares and dispenses medications including chemotherapy, intravenous additives, unit-dose preparations and other associated medications. They also maintain established departmental policies and procedures, objectives, quality assurance programs, safety and compliance standards, enhance professional growth and development by participating in educational programs, reading current literature, and participating in inservice meetings and workshops, prepare written documentation as required by the profession and the department, maintain, distribute, analyze and project information for required records, reports and statistics as directed, and attend meetings as required.


Applicants must have a License to practice as a Registered Pharmacist in the State of New York and a Bachelor’s or higher-level degree in Pharmacy and the equivalent of five years of full-time hospital pharmacy-related supervisory experience.

 Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Applicant Instructions

Applicants must reference the Posting # when applying for this position.

Interested applicants may apply by uploading a cover letter and resume below in Microsoft Word or PDF format.