$31,691 annually. Includes a comprehensive benefits package.
Description of Duties:
The Patient Access Representative Trainee participates in scheduling of new to institute and new to service patients. The Trainee is responsible for the effective and timely entry of patients into Roswell Park Cancer Institute, coordinating and making arrangements for all access-related activities including data gathering, triage, communicating with referring physicians, scheduling visits and pre-visit diagnostic tests, communicating expectations to patients, communicating with disease-site teams and providing insurance and financial clearance for new visits. Pre-registers new to institute and new to service patients when new patient appointment scheduled. Confirms that insurance verification is completed prior to patients entry into RPCI system and communicates potential financial issues timely to financial counselors. Works closely with Coordinate, SPAR and other PARS on new patient team as well as with the Supervisor and Senior Director of the Department as requested.
This is a trainee position. Incumbents will be engaged in trainee duties that may lead to the full performance level of a Patient Access Representative.
Applicants must have a High School diploma or a High School Equivalency diploma.
The preferred candidate will have experience with insurance eligibility verification using various databases including WNY Healthynet, EPACES, Medicare Passport/CONNEX and ability to call insurance companies to verity eligibility and benefits. The preferred candidate will have previous experience in a physician office, answering phones, registration and scheduling experiences. Must be able to work independently with excellent computer database input experience. Excellent customer service is also a must.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at email@example.com.
Applicants must reference the Posting # when applying for this position.
Interested applicants may apply by uploading a cover letter and resume below in Microsoft Word or PDF format.