The Clinical Center Associate (CCA) performs clerical support functions in the Niagara Falls location. The employee will answer routine inquiries, schedule patient appointments and ancillary testing, maintain and coordinate clinic schedules, and manage co-pay collection process. The CCA will also enter data into EMR, assist patients and visitors, greet patients, and verify insurance information. The CCA will act as a receptionist, handle phone calls, transcribe physician orders, participate in team or group work activities in the clinic, order supplies, and pick up, drop off, and distribute mail from the mail room. Duties will be performed with a professional and friendly demeanor.
The candidate should possess a Medical Office Assistant Associate’s degree, or an Associate’s degree and the equivalent of one year of full-time secretarial experience in a clinical setting requiring the use of medical terminology; or a High School diploma or G.E.D., completion of an RPCI-approved Medical Assistant certificate program and the equivalent of one year of full-time secretarial experience in a clinical setting requiring the use of medical terminology; or a High School diploma or G.E.D. and the equivalent of two years of full-time secretarial experience in a clinical setting requiring the use of medical terminology. The preferred candidate will have an Associate's degree in a related medical field, one year of full-time experience with scheduling systems, including OR and Electronic Medical Records systems, two or more years of patient scheduling and EHR experience, stable employment history, expert technological skills and knowledge of oncology terminology, and appropriate use of time and attendance.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.
Applicants must reference the Posting # when applying for this position.
Interested applicants may apply by uploading a cover letter and resume below in Microsoft Word or PDF format.