You need to know: billing changes for psychology services take effect October 1

The billing policy for psychology services at Roswell Park will change soon. Beginning October 1, you’ll receive a bill for every appointment with a member of the psychology staff, including the initial meeting. Depending on your insurance plan, the charges may be covered in full or you may have a copay; the amount will depend on your plan. Here’s how it will work:

  • Your Roswell Park physician will refer you for a psychology appointment.
  • You should then call your insurance provider to ask whether or not those services are covered, and, if so, whether you are limited to a specific number of appointments per year.
  • Even if your insurer authorized full coverage for those appointments in the past, you may now have a copay.
  • Roswell Park will call you to set up an appointment for your first psychology visit.
  • After the visit, you will receive a bill for any copay that’s due.

Questions? Call 716-845-8220 or 800-685-6825.