What’s a Virtual Visit? Am I Eligible?

virtual visits

Depending on your diagnosis, types of treatment, current disease status and other medical conditions, you may be eligible for a virtual visit with your Roswell Park provider. Instead of coming to campus for a traditional face-to-face appointment, you will connect by video chat.

Examples of situations in which a virtual visit may be an option for you include, but are not limited to, the following:

  • Your provider believes that a discussion of your laboratory tests, CT or PET scans or biopsy results can be fully accomplished by video chat.
  • Your treatment involves oral chemotherapy drugs or targeted therapies and you are tolerating the therapy well and your dose remains the same. 
  • You are on long-term follow-up and do not want to postpone your visit.

If you are in remission after completing chemo-immunotherapy or chemotherapy and are on long-term follow-up, we may be able to postpone your visit until summer. We hope the COVID-19 pandemic will be over by then.

You do not need to call to find out if you’re eligible for a virtual visit. If this is an option for you, your Roswell Park providers will let you know directly. To take advantage of seeing your doctor in a virtual visit, we will need your email address.  If you are already registered on MyRoswell – Roswell Park’s patient portal, we will use the same email you used to register; you can always change your email by visiting MyRoswell and changing it in your account.  If you prefer not to register at this time, your care team will still need your email when scheduling your virtual visit.  While a portal account is not required for a virtual visit, we encourage all of our patients to take advantage of the many features the patient portal has to offer; if you are interested, you can register at my.roswellpark.org today!

Below find instructions for joining a virtual visit.

Download Instructions