Our Patient Experience

Our Promise

Dr. Kuvshinoff helps patients navigate through their cancer journey from treatment to long-term survivorship.

Working closely with your primary care doctor, our world-class team of experts will be at your side every step of the way. As a Roswell Park patient, you and your family have our unconditional promise that you will:

  • Have full access to information, services, resources, clinical research studies, and a multidisciplinary team of specialists and support staff
  • Be encouraged as an active, informed participant in all aspects of your care
  • Receive appropriate care that addresses your individual physical, mental, spiritual, practical and other needs
  • Receive care that is respectful, safe and compassionate

Improving Outcomes Through Multidisciplinary Care

Dr. Hochwald and a multidisciplinary team of experts meet to discuss the best course of treatment for each patient. Learn more about this collaboration.

From the moment we admit you our experts engage in an extraordinary kind of teamwork that we call our multidisciplinary care approach.

Multidisciplinary (combining and coordinating many specialized areas of medicine) might seem like a buzzword now, but when we adopted it, it was a foreign concept. Our founder, Dr. Roswell Park, pioneered the idea in 1898. He placed the patient at the center of a diverse team of specialists, each with a deep understanding of an essential medical discipline, and each devoted to sharing insights and observations with one another. The new approach got notable results: cancer patients began to live longer.

Since then, we’ve expanded our understanding of cancer beyond anything Dr. Park could have imagined. And we’ve kept pace by constantly refining our multidisciplinary care. We call on the best combination of pathologists, radiologists, surgeons, and chemotherapy and radiotherapy specialists — as well as research scientists, nurses and nurse practitioners, rehabilitation therapists, psychologists, social workers, pain management experts, genetics counselors, nutritionists, among others — that your unique case requires. In turn, they collaborate with your primary care physician to tailor your treatment plan and ensure continuity of care from diagnosis through long-term follow-up.

One-Day Clinic Means One-stop Care

Multidisciplinary cancer care involves expertise from several cancer specialists. We offer newly-diagnosed colorectal cancer patients a One-Day Clinic for staging evaluation. This clinic day includes:

  • CT scan, ultrasound and other diagnostics
  • Multidisciplinary evaluation with faculty from medical, surgical, and radiation oncology, gastroenterology, pathology, nutrition and genetic counseling
  • Review of all tests at multidisciplinary conference
  • Presentation of comprehensive treatment plan options

Quality of Life

Quality healthcare is more than medical tests and successful treatments. Your quality of life — the ability to enjoy normal activities — is important to every member of your team.

We are committed to putting the patients' needs first, and we realize those needs are not limited to just the physical or day-to-day necessities. Our wide range of support services encompasses the mind, body and spirit in an effort to make every experience at the Institute a positive one. These services include an advocacy program, nutrition services, rehabilitation, pain management, psychosocial and pastoral support . . . everything a patient needs to focus wholly on his or her well-being.

Compassionate, Competent Caregiving

Roswell Park nurses are among the best in the nation, earning Magnet® Recognition for nursing excellence, a top national honor bestowed by the American Nurses Credentialing Center (ANCC). This is a distinction held by just 6 percent of the hospitals in the United States, with Roswell Park being the only one in Western New York to earn Magnet® status. In Magnet® hospitals, patient outcomes are better and length of stay is shorter.

Living with Cancer

At Roswell Park, we believe that survivorship begins at diagnosis and lasts a lifetime, with uninterrupted access to specialized cancer care and support. We want to ensure that any early warning signs of recurrence are detected and treated immediately; that all your present and long-term needs — physical, psychosocial, nutritional, spiritual, legal — related to living with cancer are met; and that routine preventive and follow-up care is always available to enhance your health, well-being and peace of mind.

Each Roswell Park patient receives a customized treatment plan, post-treatment and/or rehabilitation plan, and survivorship plan.