Our Patient Experience
Working closely with your primary care doctor, our world-class team of experts — who have devoted their professional lives to understanding, preventing and curing cancer — will be at your side every step of the way. As a Roswell Park patient, you and your family have our unconditional promise that you will:
- Have full access to information, services, resources, clinical research studies, and a multidisciplinary team of specialists and support staff
- Be encouraged as an active, informed participant in all aspects of your cancer care
- Receive appropriate care that addresses your individual physical, mental, spiritual, practical and other needs
- Receive care that is respectful, safe and compassionate
Improving Outcomes Through Multidisciplinary Care
From the moment we admit you our experts engage in an extraordinary kind of teamwork that we call our multidisciplinary care approach.
Multidisciplinary (combining and coordinating many specialized areas of medicine) might seem like a buzzword now, but when we adopted it, it was a foreign concept. Our founder, Dr. Roswell Park, pioneered the idea in 1898. He placed the patient at the center of a diverse team of specialists, each with a deep understanding of an essential medical discipline, and each devoted to sharing insights and observations with one another. The new approach got notable results: cancer patients began to live longer.
Since then, we’ve expanded our understanding of cancer beyond anything Dr. Park could have imagined. And we’ve kept pace by constantly refining our multidisciplinary care. We call on the best combination of pathologists, radiologists, surgeons, and chemotherapy and radiotherapy specialists — as well as research scientists, nurses and nurse practitioners, rehabilitation therapists, psychologists, social workers, pain management experts, genetics counselors, nutritionists, among others — that your unique case requires. In turn, they collaborate with your primary care physician to tailor your treatment plan and ensure continuity of care from diagnosis through long-term follow-up.
Quality of Life
Quality health care is more than medical tests and successful treatments. Your quality of life — the ability to enjoy normal activities — is important to every member of your team.
We are committed to putting the patients' needs first, and we realize those needs are not limited to just the physical or day-to-day necessities. Our wide range of support services encompasses the mind, body and spirit in an effort to make every experience at the Institute a positive one. These services include an advocacy program, nutrition services, rehabilitation, pain management, psychosocial and pastoral support . . . everything a patient needs to focus wholly on his or her well-being.
Living with Cancer
At Roswell Park, we believe that survivorship begins at diagnosis and lasts a lifetime, with uninterrupted access to specialized cancer care and support. We want to ensure that any early warning signs of recurrence are detected and treated immediately; that all your present and long-term needs — physical, psychosocial, nutritional, spiritual, legal — related to living with cancer are met; and that routine preventive and follow-up care is always available to enhance your health, well-being and peace of mind.
Each Roswell Park patient receives a customized treatment plan, post-treatment and/or rehabilitation plan, and survivorship plan.