We can help patients who are residents of New York State who may have difficulty paying for services and treatments at Roswell Park Cancer Institute (RPCI). We offer discounts to qualifying individuals based on your income and assets. In addition, we can help you apply for government sponsored programs if you qualify. Just contact our Financial Counselors at 716-845-4782 for assistance. For non-English speaking patients, interpreter services are available.
The amount of the discount is dependent on your income and the size of your family. Income limits are based on 2013 federal poverty guidelines.
Roswell Park offers the following discounts off the most prevalent payer fee schedules for patients based on the following income and family size guidelines and are based upon the Federal Poverty Guidelines:
Yes, help is available. Call 716-845-4782 for confidential assistance.
Yes, our financial counselors are here to assist you. Call 716-845-4782.
We can assist you with enrolling in government programs such as Medicaid, Family Health Plus and Child Health Plus. Call 716-845-4782 for assistance. Denial from such programs is a prerequisite for participation in RPCI's Charity Care Program.
All medically necessary services provided by RPCI are covered by the Charity Care Program. This includes outpatient services, inpatient admissions and physician services rendered by the RPCI Clinical Practice Plan.
You cannot be required to pay a hospital bill while your application for a discount is being considered. If your application is turned down, there is an appeal process in place.