Medical Interpreter (Bilingual - Spanish/English)

This Medical Interpreter (Project Coordinator) will provide accurate and complete interpretation services to ensure the delivery of culturally-competent care and facilitate access to hospital services for non-English- or limited-English-proficient patients. The incumbent will participate as a neutral party to relay information between patients, their families, staff and faculty, ensure that information pertaining to the patient's outpatient services and/or hospitalization (e.g. advance directives, consents for treatment, diagnosis and prognosis, treatment plan, follow-up appointments and health care education) are accurately communicated, translate documents accurately, completely and within necessary time frames, and provide interpreter services and convey the exact message as opposed to summarizing the information in a way that is subjective. This individual will also maintain accurate and timely documentation as required by policy, procedure or corporate compliance rules/regulations, maintain records of and provide accurate and timely attendance reports as required, promote customer satisfaction and notify the supervisor of any issues that may be problematic for patients or staff, and ensure that all policies and procedures related to the workplace are followed. Further duties will include maintaining confidentiality in all matters related to patients and visitors, using accurate and appropriate interpretation skills at all times, providing interpretation/translation services during business and non-business hours as assigned, and performing other related duties as assigned.