All Roswell Park Donors have the right to the following:

Considerate and respectful care in a clean and safe environment.

Receive information in a manner that can be fully understood including the services of an interpreter to assist in cases of language, hearing or vision impairments.

Know the name, position and function of all Donor Center staff providing care to each donor.

Complete current information regarding donor eligibility and collection procedures in terms that each donor can understand.

Receive information necessary to give informed consent prior to the start of each procedure, including any possible adverse effects that may accompany the donation.

A confidential medical history and consideration to privacy throughout the donation process.

Confidential treatment of all donor records to the extent permitted by law.

Withdraw from any procedure any time.

Review written post-donation instructions.

Request the confidential disposal of their donation.

Have his or her complaints resolved in a fair and timely manner.