Roswell Park Cancer Institute is committed to continuously improving the quality of patient care provided, research conducted and training offered through a comprehensive review and evaluation process.

Through a comprehensive Quality Improvement (QI) Program, Roswell Park systematically monitors and evaluates the quality of patient care in order to identify areas or services needing improvement. The primary goal of the QI Program is to provide high-quality, cost-effective patient care, while preserving and enhancing the dignity, humanity, and knowledge of the patients served. Care and service systems are most effectively improved by continuously assessing and analyzing the structure, function, and outcomes of these systems and using those data to indicate appropriate plans of correction.

Improving the quality of patient care at Roswell Park depends on the strong commitment and leadership of the administration and the dedicated participation of all hospital personnel, departments and services. QI activities are focused on improving both systems and individual performance. Individuals at all levels are responsible for assessment of patient care and services, the identification of opportunities for improvement, and for taking the necessary steps to improve process, performance and, ultimately, results.